Where Did My Topic Go?

4 posts, 0 answers
  1. Jacob
    Jacob avatar
    3 posts
    Member since:
    Jun 2012

    Posted 13 Jul 2012 Link to this post

    Hi,

    I got an email from Kendo because there was a new reply posted to my topic - http://www.kendoui.com/forums/dataviz/beta/documentation-for-q2-beta.aspx, but I can't find it anymore. It was in the 'Beta' forum, but it seems to be moved completely. Can you put it back?

    Best regards,
    Jacob Ras.
  2. Sebastian
    Admin
    Sebastian avatar
    9934 posts

    Posted 13 Jul 2012 Link to this post

    Hello Jacob,

    Our BETA forums are only visible during the period we have BETA version available. After our official release, they are hidden from the administration.

    However, you are still able open the desired forum by navigating to Your Account and checking the section ‘Tracking Forum Posts’.

    Kind regards,

    Sebastian
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
  3. Jacob
    Jacob avatar
    3 posts
    Member since:
    Jun 2012

    Posted 13 Jul 2012 Link to this post

    Hi Sebastian,

    Thanks for your reply. Please take a look at the attached screenshot, as the topic does not appear in the list.

    Best regards,
    Jacob Ras.
  4. Dimo Mitev
    Admin
    Dimo Mitev avatar
    20 posts

    Posted 17 Jul 2012 Link to this post

    Hi,

     Yes, it seems that the forum cannot be accessed, when the category become hidden from the administration. We will consider this behavior with our Support Directors in order to decide what is the expected bahavior in such cases.

     Meanwhile, you should be able to open the thread under the section 'Your Support Tickets'.

     Please, excuse us for the inconvenience caused.

    Greetings,
    Dimo
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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