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Weird Issue: First TileItem does not get maximized

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TileView
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rubenhak
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rubenhak asked on 28 May 2010, 04:17 PM
Hi,

First of all want to thank you for adding this great control. 

I tried to use RadTileView control with RadFluidControl in a sample application and it works perfectly as expected. However, when I incorporated the RadTileView into our complex application the first tile item does never get maximized. The rest of the items (except the very first one) maximize and minimize. Changed the order of tile items and the problem remains on the first item. The icon on the top right corner of the TileViewItem changes to minimize/maximize/restore icons, but the view itself never maximizes. Whenever maximizing other views, the first one get minimized as expected.

Tried to use the same control (which contains RadTileView) in another empty application, and this issue does not happen.

The application uses numerous number of controls, including ribbon bar, data grids, MDI child windows, etc.

I'd appreciate if you could help to investigate this issue and solve it.

Thanks,
Ruben.


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Ваня
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answered on 29 May 2010, 10:31 PM

Can you provide  source code that represents your particular problem?
It will be much more easier for the developers......
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rubenhak
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answered on 30 May 2010, 08:11 AM
As I said it can be any RadTileView implementation which works fine as a sample application, but once it is integrated inside our application it starts not getting maximized. I cannot reproduce this issue on a small sample. And also cannot send you the entire project.

Do you have any thoughts how to approach to this issue?
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Vladislav
Telerik team
answered on 01 Jun 2010, 02:06 PM
Hi rubenhak,

If the issue cannot be reproduced in a "clean" sample application it means that there is something unique in your application. In order to reproduce (and fix) this issue we will need first to create a similar conditions.
Can we ask you to create a lighter and simpler application which follows the design of your original project?
What are the components used? How they are nested/contained within each other?

For the RadTileView control one of the most important properties is the available space. So it will be good if you can use your original sizes properties (height, width, padding, margin, etc.).

Please let us know if you will be able to provide us this "light" project.

Best wishes,
Vladislav
the Telerik team

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rubenhak
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answered on 01 Jun 2010, 02:13 PM
Hi Vladislav,

Unfortunately, I cannot reproduce it on small project. The layout is very complicated, and there are lots of nested controls. Just want to remind, that this issue affects ONLY the first tile item. There is more then enough free space for the tile item to maximize.

I also tried to set the TileState = Maximised programmatically on the first tile item, and suddenly it gets maximized. However when click on the top right icon, it does not get minimized (but the icon changes to minimized state).

Thanks,
Ruben.
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Vladislav
Telerik team
answered on 04 Jun 2010, 01:26 PM
Hi rubenhak,

Unfortunately we are unable to reproduce the issue.
Can you please answer the following questions?
What is the version of our controls used?
Is it possible to send to as a code snippet of your project with the definition of the RadTile?
How many RadTileViews are you using?
Is it possible to record a screen cast showing the issue in question?

Any additional information regarding the conditions for reproducing are highly appreciated.

Sincerely yours,
Vladislav
the Telerik team

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rubenhak
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Vladislav
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