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Web Report session timeout MVC clarification

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Varun
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Varun asked on 05 Mar 2012, 05:31 PM
Hi,
  We are using Telerik reports with telerk web report viewer in MVC 3 Razor application. We get "Report is unavailable or session has expired error message" message at random times. I saw this KB Article and it does not provide too much detail.

Since I am using reporting in MVC 3 app, does it makes any difference on how the session time out is affected? Does Telerik report still uses my application's session and its timeout values?

To me, it feels like it is not using the default session timeout from the application. During events of time out it would be ideal to redirect user to login page as well. 

Please provide more clarification.

Regards,


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Steve
Telerik team
answered on 08 Mar 2012, 12:40 PM
Hi Varun,

MVC projects are web projects so they do depend on session. Generally intermittent problems are the hardest to track down and that is why if you continue to have problems, we would appreciate if you take the time to narrow down the steps that cause the issue or provide us with a runnable sample which reproduces the error. Redirecting to log-in page is usually handled by some form of authentication and is not part of the reporting product features.

Regards,
Steve
the Telerik team
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