Unfortunately, this could be the result of several configurations and without seeing the report and report viewer it is difficult to pinpoint this issue. In order to troubleshoot this completely, I will need to review the report. Are you able to attach the report to this thread? I
Note that if privacy is a concern, I can convert this ticket to a support ticket and all communication can be handled in a private thread. Let me know if you would like me to move forward with that.
In the meantime, please let me know if you have any additional questions. Thank you and I look forward to your reply.
Eric R | Senior Technical Support Engineer
Do you want to have your say when we set our development plans?
Do you want to know when a feature you care about is added or when a bug fixed?
Telerik Feedback Portal
and vote to affect the priority of the items