Upgrade Wizard gets timed out error

3 posts, 0 answers
  1. Greg
    Greg avatar
    19 posts
    Member since:
    Jun 2012

    Posted 14 Nov 2012 Link to this post

    Folks
    I am trying to update our paid verion of KENDOUI.
    I run the wizard
    Log in with username, which is NOT the same as the user I am using to write this post.
    It propmpts me for to download, so I do
    It shows download dialog with a header of:

    Kendo UI Complete for ASP.NET MVC 2012.3 1114

    and a status of "Starting Download"
    After 1-2 mins it sows red erro: "The operation has timed out"

    How can we fix this issue so I can get the latest software
  2.
  3. Momchil
    Admin
    Momchil avatar
    84 posts

    Posted 15 Nov 2012 Link to this post

    Hi Greg,

    Thank you for contacting us.

    I've tried to reproduce the issue, but it works on our side. It might have been a temporary network collision.

    Please, try updating again and let me know if you still experience this issue.

    Kind regards,
    Momchil,
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
  5. Greg
    Greg avatar
    19 posts
    Member since:
    Jun 2012

    Posted 15 Nov 2012 Link to this post

    Momchil
    thanks for your quick action
    I tried it again and it worked

    Regards

    Greg
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