Upgrade Wizard Crashes

[IT Buyer]

At my organization, we have attempted to upgrade an asp.net MVC solution in Visual Studio 2013 using the Solution Upgrade Wizard from v2014.1.318.545 to v2014.1.528.545 on two different machines without success. 

The wizard manages to remove old content and scripts and add 400+ files, but a crash always occurs before it completes the process.  The crash causes the environment to restart, and the upgrade is very obviously incomplete.

Is this an issue that has been reported by anyone else?  Is there an alternative way to update our project instead of using the upgrade wizard?  Thanks!

[Vesko]

Hello,

We are sorry for the inconvenience.

Yes, this is an issue that was reported yesterday. It is caused by a crash of the Visual Studio "Confirm overwrite" dialog. We launch this dialog when we override the Editor templates in your project (in Shared\EditorTemplates folder). The workaround is skipping the upgrade of the templates (there is a screenshot attached) and manually upgrade them (this is just a simple copy operation) if necessary.

This issue is currently under investigation but we still have no repro. It will be highly appreciated if you provide additional information that will help us identify the problem. The information from About Microsoft Visual Studio dialog, any recent updates that regards .Net Framework and Visual Studio are appropriate.

Please let us know if that is the case.

Regards,
Vesko
Telerik

 

 

[IT Buyer]

Thank you for the reply.  I can tell you right off that one machine had Visual Studio 2013 Update 2 recently installed.  This machine is running windows 8.1.  The other machine had not applied the update (it was current to Update 1).  This machine is running windows 7.  The crash occurred on both machines.  The only visible dialog was the standard "Visual Studio has encountered a problem and needs to be restarted" dialog that is common when apps crash in Windows.

I would be happy to send you any other information you need to help solve this problem.

[Vesko]

Hi,

Does the proposed (skipping the update of the editor templates) is a valid workaround for you?

Please do not hesitate to let us know if additional assistance is required until we provide an update with fix.

Regards,
Vesko
Telerik

 

 

[IT Buyer]

I will be able to attempt the update again later today with the workaround you have posted.  I will report back whether or not it works.  Thanks!

[IT Buyer]

Vesko,

Your suggestion worked.  Thanks!  Where do I find the updated EditorTemplates to manually copy them?  I wasn't sure where to locate them on my machine.

[Vesko]

Hello,

The editor templates are part of the UI for ASP.NET MVC. It can be distributed in several locations. Here are the most usual locations where the templates can be found:

[Product_Install_Location]\wrappers\aspnetmvc\EditorTemplates
%appdata%\Telerik\Updates\[Product_Name]\wrappers\aspnetmvc\EditorTemplates

The second path is where your hotfix updates are stored by default (the updates that comes through Visual Studio). You can find more about this here:

http://docs.telerik.com/kendo-ui/getting-started/using-kendo-with/aspnet-mvc/vs-integration/latest-version-retrieval

http://docs.telerik.com/kendo-ui/getting-started/using-kendo-with/aspnet-mvc/vs-integration/vsextensions-options

Regards,
Vesko
Telerik

 

 

[Jeff Trotman]

FYI - I got this error tonight upgrading a project from v.2014.2.716.440 to v.2014.2.903.545.

From Visual Studio Help, About screen:
VS Prof 2013
Version 12.0.30723.00 Update 3
.Net Version 4.5.50938
ASP.Net MVC VSExtensions 2014.3.820.0

The workaround did work for me.

[Chris]

Hi, is this fixed yet?  My upgrade processes for a while and then stops doing anything, just showing the egg timer.

Thanks,

Chris.

[Ventsi]

Hello Chris,

It seems that this behavior is different than the discussed in this thread as your Visual Studio hangs but not crashes.

I would suggest to send us a support ticket for this issue and we will highly appreciate any additional information, such as:

• What OS do you use?
• What version and edition of Visual Studio do you use?
• What version of UI for ASP.NET MVC extensions do you use?
• What distribution version do your projects refer?
• What distribution version do you use to upgrade your projects?
• What settings do you set when running the Upgrade Wizard?

We look forward to receiving your response.

Regards,
Author nickname
Telerik

 

 

[Chris]

Hi Ventsi,

What OS do you use? Windows Server 2012

What version and edition of Visual Studio do you use? 2013 Ultimate

What version of UI for ASP.NET MVC extensions do you use?

What distribution version do your projects refer? 2014.1.415.545

What distribution version do you use to upgrade your projects? 2014.3.1119.545

What settings do you set when running the Upgrade Wizard? Update where already in use. On the original project I was having this problem, I found that if I dod not ask it to convert the Editor Templates, then it did not hang.  However, on another, it does.


Thanks,
Chris

[Ventsi]

Hello Chris,

Thank you for the information provided.

Unfortunately, we were unable to reproduce this issue.

It seems that some specific differences between your projects may result in the reported behavior. Regarding this, could you please:

1. Open a support ticket for this issue using your Telerik account
2. Share any key differences between your projects
3. Check if the process hangs or just need more time than usual to complete. You can do this by checking the Status Bar at the bottom of your Visual Studio, where you can see all the operations during the upgrade.
4. Send us the support ticket 

In addition, I would recommend you to update your Visual Studio extensions and check if the issue still persists. You can do this by following these steps:

1. Launch Visual Studio
2. Go to Tools > Extensions and Updates
3. Click on Updates > Visual Studio Gallery
4. Update Telerik ASP.NET MVC VSExtensions

Meanwhile, you can review this article and manually update all Telerik UI for ASP.NET MVC related resources in order to use the latest version in your projects.

We really appreciate your cooperation and look forward to receiving your response.

Regards,
Author nickname
Telerik

 

 

[Jeff Trotman]

FYI - Since my previous post, the workaround had been working until this time. Today, I was trying to upgrade from 2014.2.1008 to 2014.3.1316 (at first, and then downloaded 2014.3.1411). Now even when un-checking the "Upgrade editor templates" checkbox - the upgrade wizard still crashes. It crashes after the 2014.2.1008 script files have been deleted, but before those files have been removed from the project (so they are still listed in Visual Studio in the project hierarchy with an icon on them).
VS Prof 2013
Version 12.0.31101.00 Update 4
.Net Version 4.5.51029
Telerik ASP.NET MVC VSExtensions   2014.5.1118.0

[Ventsi]

Hi Jeff,

Thank you for the provided details.

Does the error report dialog appear when the Upgrade wizard crashes? If it does - could you please send us the stack trace that it shows?

If the dialog does not appear - please do the following:

1. Run Visual Studio with logging by using the /Log switch
2. Reproduce the reported behavior
3. In Windows Explorer navigate to %appdata%\Microsoft\VisualStudio\12.0
4. Find the ActivityLog.xml and send it to us

We highly appreciate your cooperation. Should you need further assistance do not hesitate to contact us.

Regards,
Ventsi
Telerik

 

 

[Joel]

I recently ran into the upgrade crash with v2015.1.408.  Disabling the editor template update worked for me.  VS 2013 update 2, Windows 7.

We run a pretty restrictive environment, so if I had to guess, I'd say it's caused by some policy designed to lock the machine down.  

[Ventsi]

Hello Joel,

Thank you for your cooperation and the information you have provided. We really appreciate it.

Regards,
Ventsi
Telerik

 

 

[marbleblue]

Happening with the 2015 Q2 upgrade wizard. Win 7 decent dev machine. VS 2015. Trying the solution above.

[Ventsi]

Hello Kushel,

Thank you for writing.

Did the above mentioned solution work in your case?

Please do not hesitate to contact us in case the upgrade was not successful.

Regards,
Ventsi
Telerik

[marbleblue]

Hello, the above didn't work. In the end, we did the upgrade via our most juiced up development machine, including editor templates, and it completed in minutes. I was surprised as the machine is only slightly more powerful than our other ones. We did the backup separately beforehand. Sorry I can't provide you with any better answers.

[Ventsi]

Hi Kushel,

I am glad to hear you have successfully upgraded your solution.

Unfortunately, we are still unable to reproduce this on our side so any information, like the one you shared, is important.

Your cooperation is highly appreciated.

Regards,
Ventsi
Telerik

[Jon]

I'm also experiencing this issue trying to update two different projects to v2015.2.902. Running VS 2015. At first I thought maybe JustCode Analysis was interfering, but after uninstalling JustCode and trying the update again I was only able to update on of the two projects. VS continues to crash when I try to update the other. From the VS About dialog:

 Microsoft Visual Studio Enterprise 2015
Version 14.0.23107.0 D14REL
Microsoft .NET Framework
Version 4.6.00079

Installed Version: Enterprise

Architecture and Modeling Tools   00322-80000-00000-AA898
Microsoft Architecture and Modeling Tools
    
UML® and Unified Modeling Language™ are trademarks or registered trademarks of the Object Management Group, Inc. in the United States and other countries.

Visual Basic 2015   00322-80000-00000-AA898
Microsoft Visual Basic 2015

Visual C# 2015   00322-80000-00000-AA898
Microsoft Visual C# 2015

Visual C++ 2015   00322-80000-00000-AA898
Microsoft Visual C++ 2015

Visual F# 2015 RC   00322-80000-00000-AA898
Microsoft Visual F# 2015 RC

ASP.NET and Web Tools   14.0.20626.0
ASP.NET and Web Tools

ASP.NET Web Frameworks and Tools 2013   5.2.30624.0
For additional information, visit http://www.asp.net/

CodeMaid   v0.8.1
CodeMaid is an open source Visual Studio extension to cleanup, dig through and simplify our C#, C++, F#, VB, PHP, JSON, XAML, XML, ASP, HTML, CSS, LESS, SCSS, JavaScript and TypeScript coding.

Written by Steve Cadwallader, for more information visit http://www.codemaid.net/

Common Azure Tools   1.5
Provides common services for use by Azure Mobile Services and Microsoft Azure Tools.

GenerateUnitTest   1.0
Generates unit test code for methods in classes under test.

IsWiX   2.5
Industrial Strength Windows Installer XML (IsWiX) http://iswix.codeplex.com

Microsoft Azure Mobile Services Tools   1.4
Microsoft Azure Mobile Services Tools

Microsoft Code Digger   0.9
Microsoft Code Digger

Microsoft.Pex.VisualStudio   1.0
Pex

NuGet Package Manager   3.0.0
NuGet Package Manager in Visual Studio. For more information about NuGet, visit http://docs.nuget.org/.

PreEmptive Analytics Visualizer   1.2
Microsoft Visual Studio extension to visualize aggregated summaries from the PreEmptive Analytics product.

SlowCheetah - XML config transforms    1.0
This package enables you to transform your app.config or any other XML file based on the build configuration. It also adds additional tooling to help you create XML transforms.

SQL Server Data Tools   14.0.50730.0
Microsoft SQL Server Data Tools

Telerik ASP.NET AJAX VSExtensions   2015.3.622.0
Telerik UI for ASP.NET AJAX VSExtensions

Telerik ASP.NET MVC VSExtensions   2015.3.622.0
Telerik UI for ASP.NET MVC VSExtensions

Telerik WinForms VSExtensions   2015.3.622.0
Telerik UI for WinForms VSExtensions

Web Essentials 2015   0.5.170
Adds many useful features to Visual Studio for web developers.

Windows Installer XML Toolset   3.10.0.1823
Windows Installer XML Toolset version 3.10.0.1823
Copyright (c) Outercurve Foundation. All rights reserved.

[Ventsi]

Hello Jon,

I am sorry to hear you have experienced issues upgrading your projects.

We would like to further investigate this and as the Visual Studio fails - could you please send us the log of the studio when this happens? The following steps will help you do that:

1. Run Visual Studio with logging by using the /Log switch
2. Try to upgrade your project and reproduce the reported crash
3. In Windows Explorer navigate to %appdata%\Microsoft\VisualStudio\14.0
4. Find the ActivityLog.xml and send it to us

We are looking forward to receiving your response.

Regards, Ventsi
Telerik

[Jon]

After multiple attempts it did finally update. If I run into this issue in the future I will be glad to run it with logging and send you the log. Unfortunately I can't do that this time since I've already gotten it updated.

[Ventsi]

Hi Jon,

I am glad to hear the upgrade of your project was successful.

Please do not hesitate to contact us in case further assistance is needed or you have any information that might help us find the cause for these issues.

Regards,
Ventsi
Telerik