TrentCioran
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TrentCioran
asked on 20 Feb 2012, 07:15 PM
Hi,
I have just downloaded the latest version of the reporting tool: Telerik_Reporting_Trial_Installer_Q1_2012_v6_0_12_215 and once it opens it tries to install but I see always this screen (see attached image InstallerError.jpg)
Looks like there is a configuration error in the installer. Is there a way to get this working so I can install the reporting tools?
Thanks,
Manuel
I have just downloaded the latest version of the reporting tool: Telerik_Reporting_Trial_Installer_Q1_2012_v6_0_12_215 and once it opens it tries to install but I see always this screen (see attached image InstallerError.jpg)
Looks like there is a configuration error in the installer. Is there a way to get this working so I can install the reporting tools?
Thanks,
Manuel
1 Answer, 1 is accepted
0
Hi,
Thank you for contacting us, excuse the inconvenience!
This is a strange issue that we haven't met before. It might be caused by the Windows Azure SDK. Here is a link to an article that describes similar problem. Can you see if it addresses the issue on your side.
You can also download the msi installation package and use it to install. Here is an url you can use - http://www.telerik.com/offline-trial-download.aspx.
If you need any further assistance, please contact us again.
Greetings,
Petar
the Telerik teamThank you for using the Telerik Installer!
Thank you for contacting us, excuse the inconvenience!
This is a strange issue that we haven't met before. It might be caused by the Windows Azure SDK. Here is a link to an article that describes similar problem. Can you see if it addresses the issue on your side.
You can also download the msi installation package and use it to install. Here is an url you can use - http://www.telerik.com/offline-trial-download.aspx.
If you need any further assistance, please contact us again.
Greetings,
Petar
the Telerik teamThank you for using the Telerik Installer!