Try to get AsyncUpload worked with RadProgress

[Channa Leang]

Hi, I've been trying to get AsyncUpload worked with RadProgress. All I got is "undefined" JavaScript error (see attached).

I've placed RadScriptManager in Master page, TemplateMain.master, and AsyncUpload, RadProgressManager, RadProgressArea in my "Default.aspx" which implements TemplateMain.master.

Any idea with this error?

Thanks

[Channa Leang]

Can anyone help me out with this?

[Genady Sergeev]

Hello Channa Leang,

You need to place the declaration of RadProgressManager before the declaration of RadAsyncUpload. This means that if you have the following declaration:

<telerik:RadAsyncUpload runat="server" ID="Async1">
</telerik:RadAsyncUpload>
<telerik:RadProgressArea runat="server" ID="RadProgressArea1">
</telerik:RadProgressArea>
<telerik:RadProgressManager runat="server" ID="RadProgressManager1" />

you need to rearrange it like this:

<telerik:RadProgressManager runat="server" ID="RadProgressManager1" />
<telerik:RadAsyncUpload runat="server" ID="Async1">
</telerik:RadAsyncUpload>
<telerik:RadProgressArea runat="server" ID="RadProgressArea1">
</telerik:RadProgressArea>

We will fix this issue for the upcoming service pack.

Sincerely yours,
Genady Sergeev
the Telerik team

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[Channa Leang]

There you go! This solve my problem. Why it didn't say that in the documentation?

Thanks a lot anyway!

[Hugo Augusto]

Hello,

I have the latest version and this is still not fixed. I lost 3 hours because of this. Can't you just put this in the documentation?

[Genady Sergeev]

Hi Hugo Augusto,

Please receive our apologies for having lost time because of insufficient documentation. We will update the RadUpload troubleshooting article with the next help build.

Greetings,
Genady Sergeev
the Telerik team