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Tooltip on Line Series Graph doesn't hide even after element lost focus

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Ramya
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Ramya asked on 13 Jun 2017, 06:11 PM

I have a graph with 2 line series. For one of them I have set Tool tip(both Text and Title Properties)

The tool-tip does shows when I hover over the marker. But it doesn't hide when the cursor is moved or clicked somewhere else.

It throws the below jquery error.

Uncaught TypeError: anchor[0].className.match is not a function
    at init._animationClose (kendo.all.js:17881:50)
    at Object.complete [as completeCallback] (kendo.all.js:17817:26)

 

we are using Telerik Reporting R1 2017

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Yana
Telerik team
answered on 16 Jun 2017, 01:30 PM
Hello Ramya,

It seems that some of the resources used by the viewer were not loaded correctly.
 
The following must be considered when working with HTML5 Report Viewer:
  1. The HTML5 Viewer uses Kendo UI widgets in its structure that requires jQuery and Kendo UI JS and CSS files;
  2. Additionally, you have to load the viewer's JS and CSS files, and the HTML template that includes links to an icons font.
More details can be found in HTML5 Report Viewer Requirements help article.

The files need to be loaded once: only by the page with the viewer or globally if you use a layout page.
Make sure you load jQuery once on the page and Kendo UI CSS and JS files of the same version.

If the above information does not help please send us a sample project demonstrating how the resources are loaded so we can review it and provide you further suggestions. You should open a support ticket and attach it there. 

 

Regards,
Yana
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Ramya
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Yana
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