Textbox partially hides text

[Andrew]

Hello. I have a textbox that is partially hiding some text before it wraps to the next line. The issue is very similar to this one: http://www.telerik.com/community/forums/reporting/telerik-reporting/issue-with-text-wrapping-in-textbox.aspx. I have tried all of the suggestions made in that thread with no luck.

I have the Reporting Q2 2013 version installed.

I've made the textbox display all of the text successfully by making the textbox extend past the 10.5in width but that messed up the printed version.

I've attached a screenshot of the problem. Notice how the right side is missing its text. That text IS THERE; I can highlight the text then copy/paste into Notepad++ and see all of the text.... just not in the report.

Can someone please help me figure this out? What other information would be helpful to you all?

One more thing, this is in a sub report. The main report and the subreport both have widths of 10.5in ( I've verified that ). 

[Andrew]

I forgot to mention that this is a web application and I'm using IE9. I am going to test other browsers today to see if it might be the browser.

Edit: I have tested this in IE 7,8, 9 and the latest version of Chrome. The same exact behavior exists in all of the browsers.

[Andrew]

I just discovered some more information that might prove useful here. I noticed that there was a call to change the font family and size to Verdana/8pt ( this is code that I didn't' write but have walked in to ). If I eliminate the call that changes the font, the text is no longer hidden and all is well with the universe.

Is this a bug or is there still something that is missing after changing the font?

Also, Style.Padding.Right makes no difference either by the way. I can change it to anything from 0 to 20 pt and the text is hidden still. 

[Stef]

Hello Andrew,

Thank you for the effort to include all details and describe the problem. There is a known issue already logged into our system, and related to a problem similar to the illustrated in your first screenshot. Until there is a fix, changing the font size resolves the issue.

However, in your last post you mentioned a call to a custom method causing the font to be changed to Verdana/8pt which may affect the HTML rendering. In order to verify if the problems are related, please open a support ticket and send us a sample project illustrating your settings.

Regards,
Stef
Telerik

[Stef]

Hi Andrew,

The reason for the clipped text is in the differences in the way different browsers layout engines interpret fonts and their sizes. Please test if setting the item's Style.Padding.Right or switching the font resolves the problem at your side.

If you need further help, please open a support ticket and send us your report definition for further tests.

Regards,
Stef
Telerik

[Andrew]

I tried that setting. I also tried other browsers. I ended up simply not using that font. It works well-enough.

Thanks!