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Telerik reporting setup wizard ended prematurely

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edison fernando
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edison fernando asked on 12 Apr 2011, 11:13 PM
I downloaded several versions of reports and anything that can be installed
I have windows 7 , vs 2010 sql server 2000 and 2008

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Steve
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answered on 13 Apr 2011, 08:43 AM
Hello Edison,

Your download history shows only a single download for the latest Q1 2011 release, so we're not sure where you were able to download "several versions" of the product. Try running the installer manually with enabled log, so that we can see if there is an error and what is the cause for this:

msiexec -i path_to\Telerik_Reporting_Q1_2011_TRIAL.msi -l*xv install.log

Apart from that, you can try downloading the installer again with a program or browser that supports resume, so that it could verify that the file has been downloaded correctly in its entity.

Greetings,
Steve
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edison fernando
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answered on 13 Apr 2011, 04:42 PM

Thank you for your response but the command line you does not work out that msiexec-i did not recognize the internal or external command
the command works well
msiexec /i according to support Windows ® Installer. V 5.0.7600.16385

msiexec-i C:\Users\Flex\Downloads \ Telerik_Reporting_Q1_2011_TRIAL.msi-l xv install.log

this work but no create logfile 

msiexec /i  C:\Users\Flex\Downloads\Telerik_Reporting_Q1_2011_v5_0_11_316_trial.msi -l*xv install.log

ended prematurely
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edison fernando
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answered on 15 Apr 2011, 06:34 PM
even still be able to install not be by this difficult to install these products if someone help me please
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edison fernando
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answered on 16 Apr 2011, 07:04 PM
any ideas ?
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Steve
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answered on 18 Apr 2011, 10:47 AM
Hello Edison,

We would need the log of the installer in order to determine what is going wrong. If the file itself is corrupt, you should re-download it from our site with a program or browser that supports resume as suggested in our previous post.

Regards,
Steve
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edison fernando
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answered on 18 May 2011, 03:50 AM
hi , I could finally create the log  
download here 
http://cid-6fe6b097355b8642.office.live.com/browse.aspx/.Public?uc=1

thanks 
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edison fernando
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answered on 18 May 2011, 07:33 PM
Hi , helpme  I could finally create the log  
download here 
http://cid-6fe6b097355b8642.office.live.com/browse.aspx/.Public?uc=1
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edison fernando
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answered on 19 May 2011, 02:56 AM
and any person that I assistsin telerik
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Jorge
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answered on 19 May 2011, 01:43 PM
Hello.

I have the same issue, I can't install because of this error.

Thanks.
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edison fernando
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answered on 19 May 2011, 03:07 PM
Installation of reports is so difficult and several people have the same problem
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Maria
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answered on 19 May 2011, 07:00 PM
 have the same issue, I can't install because of this error.

regars
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Hrisi
Telerik team
answered on 20 May 2011, 05:45 PM
Hello edison,

From the installation log we see that you have SQL Server 2000 installed (not supported by our examples). If you uninstall SQL Server 2000 the installation of Telerik Reporting will work for you.

Kind regards,
Hrisi
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edison fernando
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answered on 20 May 2011, 07:31 PM
Thanks but I have sql server 2000 and sql server 2008 express and I need the 2 ?
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Hrisi
Telerik team
answered on 26 May 2011, 03:18 PM
Hello edison,

Another way to install the Telerik Reporting is by stopping the SQL Server Browser service. This way our installer will not find any local SQL instance at the beginning. Because the installer will not find running instance the Examples feature will be disabled. Enable it. Start SQL Server Browser and when prompted for SQL Server enter (local)\SQLEXPRESS. Press Continue ...

Hope this helps.

All the best,
Hrisi
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edison fernando
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Steve
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edison fernando
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Jorge
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Maria
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Hrisi
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