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Telerik Reporting Deployment

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AIU Web Services
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AIU Web Services asked on 25 Mar 2011, 04:47 PM
I am experiencing problems when deploying my website, that has pages using telerik reporting.  The reports run fine locally and on a development server, but not on the production server.  The page loads but the report bar is missing the images, and when you look at developer tools in chrome you can see the reference to the Telerik.Reporting.axd file is missing (it can't find it).

In the bin folder I have the following dlls as suggested in the documentation:
Telerik.Reporting.dll
Telerik.Reporting.Service.dll
Telerik.Reporting.XamlRendering.dll
Telerik.ReportViewer.WebForms.dll
Telerik.Web.UI.dll

The site is running under IIS7 and i have followed the documentation to ensure that i have the correct tags in the System.WebServer - Handlers section of the web.config file.  

Here is the line i have in the web config file. System.WebServer - Handlers section
<add name="Telerik.ReportViewer.axd_*" path="Telerik.ReportViewer.axd" verb="*" type="Telerik.ReportViewer.WebForms.HttpHandler, Telerik.ReportViewer.WebForms, Version=3.2.9.1211, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" preCondition="integratedMode,runtimeVersionv2.0" />

The only difference between the site that doesn't work and the ones that do, are as follows.
This site is running IIS7 the others are running IIS6.
This site does not have Microsoft Reporting Services installed on it and the development web server does.

Please provide any ideas.
Thanks 

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Steve
Telerik team
answered on 28 Mar 2011, 10:02 AM
Hi Caleb,

The following KB article lists the things to check that might relate to this problem: The styles of the web report viewer's toolbar are messed up. If you check #1 in that KB or How to: Add report viewer to a web page help article, you would notice that the precondition attribute does not contain a framework version. This way it would work for any version, while in your case you have specified runtimeVersionv2.0, so if you are using .NET 4 it would not work.

All the best,
Steve
the Telerik team
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AIU Web Services
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answered on 28 Mar 2011, 04:15 PM
Had the wrong runtime version, that fixed my problem.
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