Telerik report viewer - scolling issue

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Interactivity Report Viewer - Angular Report Viewer - HTML5
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Andrew asked on 12 Apr 2022, 03:08 PM

Good Day

I have a report with 15 page, and when I scroll down it seems to hit pages where it won't continue loading.

On Chrome: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36, the limits seems to be on a 5 page boundary, page 5, 10, 15, etc...  On Firefox: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:99.0) Gecko/20100101 Firefox/99.0, I get stuck on a 6 page boundary 6, 12, etc...

Oddly, my coworker doesn't run into this often on Chrome: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.75 Safari/537.36.  When he did run into it, it didn't seem to have a defined page boundary.

Has anything one else seen this happen?

We're using: @progress/telerik-angular-report-viewer: 14.21.915


Telerik team
commented on 15 Apr 2022, 08:13 AM

There was one issue in the past with the scrolling of the Angular report viewer but the issue has since then been fixed - An error '$.throttle is not a function' is thrown in Angular report viewer with enabled continuous scrolling.

Could try to reproduce the problem with the latest version of the viewer? If you can reproduce it with the latest version, could you please attach a runnable project that demonstrates the problem?

I would suggest to also test if the issue appears with a different pageMode setting for the viewer, see Report Viewer Initialization for more information.

In the case where the issue is reproducible but you are unable to attach a sample project, try to record a Fiddler Jam log of the issue - How to Record a Log with the Fiddler Jam Extension. Then share the log in this thread.

No answers yet. Maybe you can help?

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