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Telerik Report printing problems

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mohsinjk jk
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mohsinjk jk asked on 31 Mar 2011, 09:07 AM
Hello,

I am working on telerik reporting for generate the sales report. When I press button of "telerik report viewer" then print functionality is not working correctly. I am facing following problem regarding print a report.

1. It just print first page of report, not all pages of reports ?
2. On first page it also print website URL on the top right corner ? 
3. Report layout and colors are not correctly printed ?

Regards
Mohsin JK

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Peter
Telerik team
answered on 05 Apr 2011, 08:56 AM
Hi Mohsin,

The print functionality for the web viewer requires that you have the Adobe Acrobat installed, because it uses its PDF plug-in for true print. If you do not have it installed, the print from the viewer falls back to the default browsers' printing capabilities, which as you have noticed print only the visible part on the screen.

If the viewer does not detect the installed PDF plug-in, it would open the default browser print dialog. If that is not happening, then there might be various reasons that disallow the print dialog to be opened from your browser e.g.:

  • disabled javascript
  • disabled Acrobat PDF plugin - make sure it is enabled
  • make sure that there are no other programs with the same functionality, e.g. Foxit as they may tamper with each other.
Best wishes,
Peter
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