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Telerik report Navigation bar not showing?

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CTO
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CTO asked on 07 Feb 2017, 09:38 AM

I've faced a problem in the reporting. Sometime the telerik report not showing the it's navigation bar. So, I can't download the report file and can't zoom the report. I've marked the navigation bar for better understanding. Sometime the marked area gone disappear.

Now, I want to know how to solved this problem.

Thanks in advance.

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Stef
Telerik team
answered on 07 Feb 2017, 01:41 PM
Hello,

You can use Fiddler or the browser's F12 Developer Tools (Network tab) to check if the styles of the HTML5 Viewer are loaded. You can test loading the styles manually - HTML5 Viewer: Styling and Appearance.
The issue may be related to the browsers cache as well, where Ctrl+F5 should resolve it. Please test using the latest version of Telerik Reporting.

Regards,
Stef
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