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Telerik report exporting data from cache

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sandeep
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sandeep asked on 26 Oct 2020, 10:10 AM

Hello,

We are using Telerik reporting in ASP.NET Webform with vb.net and we noticed cached data when we export data in excel, it display data which we filtered pervious last time, it is not exporting data which is currently showing in report viewer and it happened only in large report ,I read many thread related to Cache but it didn't help, we are using 11.2.17.913 reporting version,

any help would be appreciated 

Thanks

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Todor
Telerik team
answered on 29 Oct 2020, 09:06 AM

Hello Sandeep,

If I understood correctly, the legacy Web Forms Viewer displays the report with fresh data, whereas when you export the report in Excel from the viewer, the report is rendered with old data. This behavior is not expected and we haven't observed it before.

Can you upgrade the project to the latest Telerik Reporting version and check whether the issue gets reproduced?

Does the issue occur also in other viewers? For example in Windows Forms viewer, or in Html5 Viewer with REST Service.

Can you send us a runnable project (with sample data) that demonstrates the issue for local investigation?

Regards,
Todor
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