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Telerik Report Designer crashes when loading

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Report Designer (standalone)
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Elfatih
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Elfatih asked on 31 Jan 2018, 03:28 PM
telerik-error.jpg

I'm now using the 2018 version of the Telerik Report Designer but whenever I try to launch the application I receive the following error message;

 

System.TimeoutException: The operation has timed out. at System.IO.Pipes.NamedPipeClientStream.Connect(Int32 timeout) at Telerik.ReportDesigner.AppClient.Send(String m) at Telerik.ReportDesigner.WorkbenchHost.SendCommand(String applicationMoniker, String command, String param) at Telerik.ReportDesigner.WorkbenchHost.Run() at Telerik.ReportDesigner.Program.Main(String[] args)

 

This occurs when double clicking the report file within Visual Studio 2015 and also when launching the standalone application.

If I reboot my computer I am able to launch the application but when I close it and reopen it this is when the error occurs. 

Please advise, as it is not convenient for me to reboot my computer every time I need to use this application.

A screenshot of the error is also attached.

Thanks.

 

2 Answers, 1 is accepted

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Elfatih
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answered on 31 Jan 2018, 04:38 PM

I have also referred to this article: https://docs.telerik.com/reporting/troubleshooting-standalone-report-designer-problems

I edited the Telerik.ReportDesigner(.x86).exe.config file to include the event viewer logs, when trying to launch the application I do not get any log files saved to C:\temp.... which is the file path specified in the config.

When using Visual Studio debugger to attach the Telerik.ReportDesigner(.x86).exe running process I receive the following output (actual computer user has been substituted for USERNAME):

 

Symbols for the module 'Telerik.ReportDesigner.exe' were not loaded.

1. Use a debug build configuration or disable the debug option 'Enable Just My Code'.
2. Check the 'Symbols' settings under debugging options.'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Core.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Interfaces.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Common.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Telerik.Reporting\v4.0_12.0.18.125__a9d7983dfcc261be\Telerik.Reporting.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Shell.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Deployment\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Deployment.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.Windows.Controls.Docking.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.Windows.Controls.Navigation.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.Windows.Controls.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll'. Cannot find or open the PDB file.
The program '[4508] Telerik.ReportDesigner.exe' has exited with code 1 (0x1).
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_64\mscorlib\v4.0_4.0.0.0__b77a5c561934e089\mscorlib.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Program Files (x86)\Progress\Telerik Reporting R1 2018\Report Designer\Telerik.ReportDesigner.exe'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Core.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Interfaces.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Common.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\Telerik.Reporting\v4.0_12.0.18.125__a9d7983dfcc261be\Telerik.Reporting.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.ReportDesigner.Shell.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Deployment\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Deployment.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.Windows.Controls.Docking.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.Windows.Controls.Navigation.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\Users\USERNAME\AppData\Local\Temp\Telerik ReportDesigner R1 2018 12.0.18.125.1032\Telerik.Windows.Controls.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll'. Cannot find or open the PDB file.
'Telerik.ReportDesigner.exe' (CLR v4.0.30319: Telerik.ReportDesigner.exe): Loaded 'C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll'. Cannot find or open the PDB file.

 

I would appreciate a response to this as I am not able to continue with my project until I can use the Report Designer, if this issue is not resolved in a timely manner I will have no option but to seek a working alternative.

 

0
Todor
Telerik team
answered on 05 Feb 2018, 07:51 AM
Hi Al,

Lets continue discussing the issue in the support ticket (ID 1151220) you have opened on the topic.

Regards,
Todor
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Report Designer (standalone)
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Elfatih
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Elfatih
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Todor
Telerik team
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