Sound disabled in other applications when webcam active

2 posts, 0 answers
  1. Czeshirecat
    Czeshirecat avatar
    66 posts
    Member since:
    Jun 2016

    Posted 16 Oct 2019 Link to this post

    Sound becomes disabled in other applications (eg youtube, netflix) when webcam is active eg taking snapshot.

    Ive observed this using a bluetooth headset and a bluetooth speaker but it doesn't happen if my (HDMI) monitor speaker is outputting sound.


  2. Dess | Tech Support Engineer, Sr.
    Dess | Tech Support Engineer, Sr.  avatar
    3569 posts

    Posted 16 Oct 2019 Link to this post

    Hello, Claire,      

    We already have a similar issue logged in our feedback portal. You can track its progress, subscribe for status changes and add your comments on the following link - feedback item.

    Feel free to use the suggested solution in the referred feedback item.

    I hope this information helps. If you need any further assistance please don't hesitate to contact me. 

    Dess | Tech Support Engineer, Sr.
    Progress Telerik

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