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Selecting row in radgridview inside a popup not working with touchscreen

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Angelina
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Angelina asked on 22 Mar 2018, 06:09 AM

Hi,

I have a RadDropDownButton which has as a dropdowncontent a user control which contains a radgridview.

If you try to select any row from the grid when you are using a tablet, the row is not selected.

If the same user control is put in a normal window, and not inside the dropdowncontent of the button, it works fine with the touchscreen.

Can you please let me know if there is a solution to this issue? I have been struggling for days to find a solution with no success.

 

Thank you.

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Yoan
Telerik team
answered on 22 Mar 2018, 11:24 AM
Hello,

I've tried to reproduce the problem you report, but to no avail. Are you able to reproduce it on the attached sample project? Please share more information about the needed setup for reproducing the issue.

Regards,
Yoan
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Angelina
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answered on 22 Mar 2018, 01:30 PM

Yes, I managed to reproduce it on the project you sent. Is it possible to be caused by outdated telerik controls? Was this problem fixed in any recent update of the controls?

 

Thanks

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Yoan
Telerik team
answered on 23 Mar 2018, 11:28 AM
Hello,

Indeed, there is a fix for a similar issue in Q2 2015 version of the controls. Can you test your app with our latest version in order to verify that the issue is fixed?

Regards,
Yoan
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Angelina
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answered on 26 Mar 2018, 04:44 AM

Yes, I will download the latest version and test it again.

Thank you

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Angelina
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answered on 18 Apr 2018, 12:46 PM

Hello,

The issue was resolved when I tested it with the new telerik controls.

Thank you for your support


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Angelina
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