This is a migrated thread and some comments may be shown as answers.

Safari Print Report Issue

3 Answers 75 Views
General Discussions
This is a migrated thread and some comments may be shown as answers.
Jashvanthi Varu
Top achievements
Rank 1
Jashvanthi Varu asked on 16 Jun 2010, 06:22 AM
Hi,

    We are using telerik reporting for export in our project..We are facing an issue in print functionality in safari browser.The safari browser doesnt print the report and not even responds to it..We are using telerik:ReportViewer and printing the report using the below code

          var viewer = <%=rptTextBasedAdvantages.ClientID%>;
          viewer.PrintReport();

This works for IE and Mozilla firefox .Please help us in resolving in this issue.This is very critical.I searched for many solutions but ended up with no results.

Thanks
Jashvanthi

3 Answers, 1 is accepted

Sort by
0
Steve
Telerik team
answered on 17 Jun 2010, 05:08 PM
Hello Jashvanthi,

This problem is not related to Telerik Reporting, but due to problems of Safari and Adobe Reader plugin. As you can see from their plugins page (http://www.apple.com/safari/download/plugins.html), the version of Adobe reader that is offered for download is still 8 instead of 9 which has been out for almost 2 years now. What you can do is use the PrintAs("Default") method of the viewer instead, which would force the viewer not to use the Adobe PDF plugin, but the default printing capabilities of the browser.

Best wishes,
Steve
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
Sunil Kaim
Top achievements
Rank 1
answered on 30 Aug 2010, 01:40 PM
If we explicitly install the Acrobat Reader 9.
Will the print functionality start working ?
If not then How Print would work on Safari ?

Note: One of the reason for using the Telerik Reporting was, it's cross browser printing capability against SQL Reporting.
0
Steve
Telerik team
answered on 02 Sep 2010, 08:53 AM
Hello Sunil,

On the contrary, you should install Acrobat Reader 8.1.2 instead. You can download it from here. I've just tested printing with it and it works as expected.

Regards,
Steve
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items
Tags
General Discussions
Asked by
Jashvanthi Varu
Top achievements
Rank 1
Answers by
Steve
Telerik team
Sunil Kaim
Top achievements
Rank 1
Share this question
or