RichTextBox doesn't paste Google Documents bullet list

[Marco]

Hi everyone!

I stumbled upon this problem few days ago in one of our applications and I verified the same issue in Telerik demo application too.

In few words, RadRichTextBox can't paste a selection copied from a Google Document bullet list.

To reproduce the issue, simply create a new Google Document and insert a bullet list (single or multi-level, it doesn't matter) then select some bullet elements and copy them in the clipboard.

If you try to paste in a RadRichTextBox control, nothing is gonna be pasted.

As a further indication, I tried some more moves before opening this thread: given that the clipboard has an "HTML Format" data chunk, first I verified that the chunk was visualizable in a browser, and it was.
Then I tried to import it with a HtmlFormatProvider then add the content as a DocumentFragment and the result was that nothing was added.
So I tried to extract the text from the HTML chunk, using a TxtFormatProvider, but the result was an empty string.

I think the two issues are related: nothing is pasted in the editor because the html importer returns an empty content.

I'm looking forward to hear about a possible solution or workaround.

Thanks in advance.
Fabrizio

[Peshito]

Hello  Marco,

Thank you for reporting this issue and for the detailed explanation. I was able to reproduce it and after debugging it, I can confirm it as a bug. It is now logged in our Feedback Portal and you can track its progress by visiting this link and follow the item. As a gratitude to this finding your Telerik points are now updated.

Regards,
Peshito
Progress Telerik

[Beata]

Hi, 

 

I updated NuGets to 2018.2.515 and I have the same issue. Any idea how this can be fixed?

 

Beata

[Peshito]

Hello,

This issue is not fixed yet and it is not in our plans for the current release. You can follow its progress by subscribing to it and get notified when its status changes by using this link.

Regards,
Peshito
Progress Telerik