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Marc
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answered on 07 May 2020, 03:01 PM
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Hello, Marc,
Your question has already been answered in the support thread (Ticket ID: 1465212) you have opened on the same topic. Please, see our answer there for more information.
We kindly ask you to use just one thread for a specific problem to contact us. Posting the same questions numerous times slows down our response time because we will need to review and address two or more tickets instead of one. Moreover, threads are handled according to license and time of posting, so if it is an urgent problem, we suggest you use a support ticket, which would be handled before a forum thread.
Thank you for your understanding.
Your question has already been answered in the support thread (Ticket ID: 1465212) you have opened on the same topic. Please, see our answer there for more information.
We kindly ask you to use just one thread for a specific problem to contact us. Posting the same questions numerous times slows down our response time because we will need to review and address two or more tickets instead of one. Moreover, threads are handled according to license and time of posting, so if it is an urgent problem, we suggest you use a support ticket, which would be handled before a forum thread.
Thank you for your understanding.
Regards,
Dess | Tech Support Engineer, Sr.
Progress Telerik
Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
Our thoughts here at Progress are with those affected by the outbreak.
Our thoughts here at Progress are with those affected by the outbreak.