Restore 2019.3.917 package

[Wafaa]

 again >>
I can't restore the kendo on mu new laptop,

I mapped my project and it required to restore the kendo , but it appear this message !
any help ? 

 

 

[Wafaa]

but this problem must be solved in the last year! 
why it's appear again ? 

[Kurt]

Hello Wafaa,

In consultation with our Support Engineer team, I've completed backdating your license. This should grant you access to version 2019.3.917 that will resolve your error below. Please let me know if you have any questions or need additional support. 

Regards,
Kurt
Progress Telerik

[Wafaa]

but this problem must be solved in the last year! 
why it's appear again ? 

but this problem must be solved in the last year! 
why it's appear again ? 

[Ivan Danchev]

Hello Wafaa,

During a trial you have access to the trial version that is available in the trial period. For example version 2019.3.917. After a trial, if you purchase a license, you will get access to the licensed versions and should use a licensed version, instead of a trial version. 

You can check the versions available to your account by:

• Right-clicking the solution in Visual Studio.
• From the context menu select Manage NuGet packages.
• Set Package source to "All", click on the Browse tab and search for Telerik.UI.for.AspNet.Mvc5 (see the attached screenshot).

You should see the available package/-s listed. See the attached screenshot.

If you need access to a specific version that does not appear available, please submit a support ticket and let us know which version you want access to.

[Wafaa]

It work, Thank you very much ^_^

[Wafaa]

this issue still appear when I tried to restore the package again on a new device

[Martin]

Could you please confirm that you have gone through our Installing with NuGet article? That would help us to narrow the possible reason for the problem.