ReportViewer ParameterArea not visible

[Ronald]

     Hi

 

I have recently upgraded to the new version of telerik 2018 R3. Now the parameterarea is not visible anymore. 

1. I have reports with parameters visible

2. I added .ParametersAreaVisible(true) to the reportviewer just to be sure

3. Locally is works fine

4. When i look at the reportviewer where it doesn't work the button in the toolbar is disabled.

5. When i try to manually toggle the parameterarea it does nothing.

 

Any idea on how to fix this?

 

Thanks

Ronald

 

[Silviya]

Hi Ronald,

With version 12.2.18.912, we have introduced a new option parametersAreaVisible that indicates whether the viewer's Parameters Area will be visible if there are any parameter editors that need to be shown. It's default value is "true", hence the area should be visible if the option is *not* explicitly set when initializing the viewer.

Also, in case of using custom HTML template or CSS for modifying the report viewer, the updated template files will have to be merged manually on upgrade, and the files will have to be linked explicitly by the page. For more information, please refer to Providing custom templates help article.

Additionally, please make sure that the browser cache is cleared.

I could suggest also to test our examples that come with the installation of Telerik Reporting. They can be found in Telerik Reporting installation folder e.g. C:\Program Files (x86)\Progress\Telerik Reporting <VERSION>\Examples\CSharp. Visible parameters area have for example the Invoice, Dashboard and Product Line Sales reports. Then try to compare the settings with the problematic project.

As I'm not able to reproduce the same behavior on my end, I would like to ask if you could open a new support ticket and send us the problematic project for further investigation,

Regards,
Silviya
Progress Telerik