report printing not in the correct size

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Report Viewer - WinForms
Arun
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Arun asked on 24 Aug 2021, 12:42 PM

my actual width is 3.14 inch but the print not in the correct size 

using code

rvInvoiceViewer.PrintReport()

Neli
Telerik team
commented on 27 Aug 2021, 08:22 AM

Hi Arun,

I am sorry to hear that you are experiencing an issue with our product. Can you check what are the PageSettings-> PageSize of the report? You can also send it to us, so I can inspect it on our end. 

Arun
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commented on 27 Aug 2021, 11:05 AM

here is the page size

Neli
Telerik team
commented on 31 Aug 2021, 02:13 PM

Hi Arun,

Thank you for the provided screenshot. Based on the first screenshot, the paper size looks smaller than the settings of the report. Can you let me know what is the exact size of the paper?

Based on the second image, the paper should be width: ~8cm and Height 45cm. Are these the correct values?

Arun
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commented on 31 Aug 2021, 05:41 PM

Hi Nail,

the paper width is 3.14(7.9756 cm) inch ,height dose not matter  ,

in the second image  the paper width also 3.14 inch (7.9756 cm)

the only problem when am trying to print directly . if the file is exported to pdf format and print the same file the print is absolutely ok 

am also attaching the rpt  and pdf file

Neli
Telerik team
commented on 03 Sep 2021, 11:55 AM

Hi Arun,

Thank you for the provided report. I printed it from the designer and from the viewer, however, in both cases, the outcome was correct. Note that printed it without data because I am missing the ObjectDataSource. Can you please replace them with CSV or JSON DataSource and send me the report again? Keep in mind that it is not necessary to use real data. I would also recommend sending me the WinForms application.

 

No answers yet. Maybe you can help?

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Report Viewer - WinForms
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Arun
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