Report not rendering on browser

4 posts, 0 answers
  1. ashwini
    ashwini avatar
    8 posts
    Member since:
    Oct 2016

    Posted 06 Feb 2017 Link to this post

    I am using standalone report designer and have deployed the report on telerik report server.

    HTML 5 report viewer is used. The viewer shows 1 page loaded but displays nothing.

    This is the problem with my local machine and my team's machines.

    But the report is displayed on development server.

     

    Could you please help me out where might be the issue.

     

    Regards,

    Ashwini

  2. Stef
    Admin
    Stef avatar
    3610 posts

    Posted 06 Feb 2017 Link to this post

    Hello Ashwini,

    Please check if you can preview a report that does not use data source components. then check the settings of the data source component and if they can be handled by the used Report Server.

    In order to provide you more accurate suggestions, please post a link to a video that illustrates the design-preview in a Standalone Report Designer, the publishing and the test to preview it from the Report Server.

    Regards,
    Stef
    Telerik by Progress
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  3. ashwini
    ashwini avatar
    8 posts
    Member since:
    Oct 2016

    Posted 07 Feb 2017 in reply to Stef Link to this post

    Hi Stef,

    Thanks for your reply,

    But all my other reports are rendered perfectly in browser using the same report server.

    And I can also see data for this particular report when I do preview from the designer.

    Regards,

    Ashwini

  4. Stef
    Admin
    Stef avatar
    3610 posts

    Posted 08 Feb 2017 Link to this post

    Hello Ashwini,

    Please test the following:
    1. Test in other browser - Firefox, Chrome;
    2. Test switching the viewer's ViewMode to PrintPreview (get the document paged);
    3. Test filtering data;
    4. Test using a SQL Profiler to detect what SQL query is executed on the SQL server and the amount of returned data records.

    The idea is that if you use a table item to visualize data, it is rendered into a single continuous page in interactive preview. Browsers like IE have limit for the number of simultaneously loaded HTML elements (HTML Output), that can result in a blank page or error in the response (can be seen in Fiddler).

    If you need further help, please open a support ticket and send us the problematic report and details about the amount of data it should display. Include also a log file generated by Fiddler (SAZ).

    Regards,
    Stef
    Telerik by Progress
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
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