Hello,
After updating to the latest version of Telerik Reporting, all the PDFs we export from our software have an issue where text can no longer to copied correctly out of them, instead resulting in gibberish being copied.
We have tried adjusting several options in the DeviceInfo parameter of RenderReport, (from https://docs.telerik.com/reporting/doc-output/configure-the-export-formats/pdf-device-information-settings) such as ComplianceLevel, EnableAccessibility, and FontEmbedding. None of these corrected the issue.
The version of Telerik reporting we were on (where the exports were working) was 2024_Q4_18_3_24_1218
We are now on the latest version 2025_Q3_19_2_25_813
I have attached PDFs exported from both versions.
Please help!
1 Answer, 1 is accepted
Hello Luke,
Thank you for the provided file.
Our development team was able to quickly investigate and resolve the issue. We will be releasing a new version of the product by the end of the day, where the fix will be included. You’ll be able to download it from here - Product Download | Your Account.
Please accept our apologies for the inconvenience caused. Let me know if I can assist with anything else.
Regards,
Ivet
Progress Telerik
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