RendererNotAvailableException: PDF rendering format is not available

[Christopher Ronak]

Hello, 
I'm having the issue where the report rendering is working fine in dev, but when I publish to the live site, I get the above RendererNotAvailableException. I'm sure I'm simply missing a dll or an entry in my web.config, but I've copied all the dlls provided in the Telerik Reporting bin directory up to the site and it's still not going. 
I'd be grateful for any help. I've copied the stack trace below.

Thanks,

Server Error in '/' Application.

---

PDF rendering format is not available.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: Telerik.Reporting.Processing.RendererNotAvailableException: PDF rendering format is not available.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[RendererNotAvailableException: PDF rendering format is not available.] Telerik.Reporting.Processing.ReportProcessor.RenderReport(String format, IReportDocument reportDocument, Hashtable deviceInfo, Hashtable renderingContext, CreateStream createStreamCallback) +621 Telerik.Reporting.Processing.ReportProcessor.RenderReportStateless(String format, IReportDocument reportDocument, Hashtable deviceInfo, Hashtable renderingContext, CreateStream createStreamCallback) +47 Telerik.Reporting.Processing.ReportProcessor.RenderReport(String format, IReportDocument reportDocument, Hashtable deviceInfo) +133 J.J.Controllers.JController.ExportPdfReport(String reportName, Report report, IEnumerable`1 models) +92 J.J.Controllers.Project.ProjectAnalyzerController.ExportPdf(Int32 projectId, DateTime fromDate, DateTime toDate) +104 lambda_method(ExecutionScope , ControllerBase , Object[] ) +198 System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +17 System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +178 System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +24 System.Web.Mvc.<>c__DisplayClassd.<InvokeActionMethodWithFilters>b__a() +52 System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodFilter(IActionFilter filter, ActionExecutingContext preContext, Func`1 continuation) +254 System.Web.Mvc.<>c__DisplayClassf.<InvokeActionMethodWithFilters>b__c() +19 System.Web.Mvc.ControllerActionInvoker.InvokeActionMethodWithFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +192 System.Web.Mvc.ControllerActionInvoker.InvokeAction(ControllerContext controllerContext, String actionName) +314 System.Web.Mvc.Controller.ExecuteCore() +105 System.Web.Mvc.ControllerBase.Execute(RequestContext requestContext) +39 System.Web.Mvc.ControllerBase.System.Web.Mvc.IController.Execute(RequestContext requestContext) +7 System.Web.Mvc.<>c__DisplayClass8.<BeginProcessRequest>b__4() +34 System.Web.Mvc.Async.<>c__DisplayClass1.<MakeVoidDelegate>b__0() +21 System.Web.Mvc.Async.<>c__DisplayClass8`1.<BeginSynchronous>b__7(IAsyncResult _) +12 System.Web.Mvc.Async.WrappedAsyncResult`1.End() +59 System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +44 System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +7 System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +8679470 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +155

[Steve]

Hi Christopher,

I've just tested this with modified version of the project from the Using Telerik Web ReportViewer in ASP.NET MVC application code library project that exports the report programmatically using RenderReport() and it worked just fine. My suspicion is that you're missing the Telerik.Reporting assembly in your bin folder - take a look at the Deploying Web Site help article for instructions.

All the best,
Steve
the Telerik team