RadTreeview Issues

2 posts, 0 answers
  1. Patrick
    Patrick avatar
    3 posts
    Member since:
    Jun 2015

    Posted 23 May 2018 Link to this post

    I have found a few bugs with the Radtreeview during my recent development.  I have submitted them as tickets and have received suggestions or agreement that it was an issue.  I was wondering if these tickets and resolutions that are suggested and my work arounds that I came up with are posted for others to see or just stay under my tickets and no one else gets to learn from them?


    Seems like tickets should be shared where resolutions are found for issues.  Not sure if there is a way for the user to make a ticket to share and just make things anonymous or what.  Shame if others are having the same issues as me and don't get to learn from others.  I know I hardly find good solutions in the forums but sure there are good answers out there in other people's tickets.




  2. Dimitar
    Dimitar avatar
    2938 posts

    Posted 24 May 2018 Link to this post

    Hello Patrick,

    All issues are logged on our Feedback Portal. In this portal, you can view all reported issues and their current status. The issue description contains workaround if such is available. You can add comments and use the follow button to subscribe to status notifications. This is a dedicated place for this that and anyone can use it. The tickets are private threads where the customers can share private information that would not be shared with third parties.  

    Should you have any other questions do not hesitate to ask.

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