RadRibbonWindow Maximized Window has Margin / wrong position

[Daniel Knoll]

Hello,

we are using the RadRibbonWindow in our WPF Application. Unfortunately, in the current version (2015.1) of the WPF controls, the RadRibbonWindow has a strange Margin on the right Border when Maximized. Also it seems like, that the content on the left is cut. It feels like the position of the Window is not correct. You can see through to the desktop, even when the Window is maximized.

I tried to override the Template but I couldn't find the Margin causing the problem.

I've also tried to use the new Internal Builds, but it wasn't fixed so far. In the 2014 version of the controls, everything worked fine.

The attached screenshot shows an empty appliction where the bug occures. I've changed my background color to black, so you can see it easily.

Best regards

 

[Kiril Vandov]

Hello Daniel,

I have tried to reproduce the reported issue on a Windows8 machine with out latest InternalBuild. I have attached a screen-shot on the result on our side and there is no sign of any white Margins(there is 1px gap between the Window and the SelectedTab content, but it is there by design). I have tried with binaries from Q3 2014 and that 1px is there too( could you please let us know the exect version you have used and that px was missing). If you want to remove that 1px gap you will need to modify the default RadRibbonViewStyle.
Please let us know if that is the issue that you are reporting.

Looking forward to hearing from you.

Kind regards,
Kiril Vandov
Telerik

[Daniel Knoll]

Hi Kiril,

Thank you very much for your answer.

Although there was a slight misunderstanding in my issue. The margin issue is not inside the RadRibbonWindow, it's one OUTSIDE. That means, if I maximize the window, my whole screen is not covered. There is a slight margin on the right side, where you can see through to the desktop. Therefore in my first screenshot, the black color is my desktop background color.

In the 2014 version, the whole Screen was covered like it should. In the 2015 version, the Screen is only partial covered and there is a slight margin on the right, where you can see through to the Desktop.

I hope I could make the issue clear.

Best regards

[Daniel Knoll]

Attached you can find a screenshot, where I described the problem further.

[Harald]

I have the same problem.

http://www.telerik.com/forums/displayerror-afer-last-update

[Kiril Vandov]

Hello Daniel,

This is a known issue which was introduced with Q1 2015 SP1. However we have already fixed it and you could get the fix using our latest internal build from 20.04.2015. Could you please download our latest internal build and check if you still reproduce the issue and let us know.

Please excuse us for any inconvenience caused.

Kind regards,
Kiril Vandov
Telerik

[Kristian]

I have experienced this problem again with a customer just today. If the RadRibbonView window is maximized it is possible to click left or right of the window, and the windows form "below" is brought to the front. WIth version 2017.1.117.

 

[Dinko | Tech Support Engineer]

Hi Kristian,

We weren't able to reproduce this behavior using the latest version of our controls. That is why we would ask you to send us more information about your application set up which could help us to reproduce it on our side.

1. Which .NET Framework version are you using?
2. What is the OS of the machine where you run the application? 
3. Which mode are you using when you run the application (Debug/Release)?
4. You can send us isolated project from your application which reproduces it.

We are looking forward to your answer.

Regards,
Dinko
Telerik by Progress