We updated our WPF Telerik controls from 2021.3.1109 to 2023.3.1114 and now our RadPDFViewer is not displaying text on some PDF documents. Please see before and after images.
Before:
After:
The file is a form fill PDF document that has been flattened. This displays correctly in Acrobat, Acrobat Reader, Chrome and Edge.
We also opened the file the 2023.3.1114 PDFViewer demo with the same results.
Hi Roger,
We do not have other reports of similar issues. Without having the file I cannot say what is causing this and if this is an existing issue. Would it be possible to attach the file here? Please note that this forum is public and everyone will be able to see the file. Perhaps it would be better to open e new support ticket for this and attach the file there.
Thank you in advance for your patience and cooperation. I am looking forward to your reply.