RadGrid displays "No records to display" when the records exist

[Foenix]

Hi!
I have a page with a RadGrid. ClientSettings section of the grid contains

<ClientEvents OnCommand="RadGridCommand" />

Everything has worked perfectly with RadGrid 2009 Q2. But when I installed version 2009.3.1314 I found that my RadGrid displays "No records to display" message even if some records exist. So, I see my records and "No records to display" message at the bottom of the grid. After quick research I found that it is because of item <ClientEvents OnCommand="RadGridCommand" />. When it is commented the grid works fine (I mean, without "No records to display"), but this element is essential to handle some client-side events.

Could you help me to solve this problem?
Thank you in advance

[Pavel]

Hello Foenix,

Indeed this problem exists in our latest official service pack. Our developers already addressed it and you can try the latest internal build for the fix.

Regards,
Pavel
the Telerik team

Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Follow the status of features or bugs in PITS and vote for them to affect their priority.

[Foenix]

Thank you for your response!

I downloaded latest hotfix, tested it, and found that this problem is solved. Thank you very much.
For now I have only one question: could you tell me when the new stable version will be released?

Thank you in advance.

[Pavel]

Hello Foenix,

The next official release (Q1 2010) is scheduled for the end of February. We will have a preview beta which should be available by the end of next week.

Sincerely yours,
Pavel
the Telerik team

Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Follow the status of features or bugs in PITS and vote for them to affect their priority.

[Kevin McGinnis]

Gentlemen:

I have recently encountered the same bug (version 2009 Q3, 3.1314.35). Unfortunately, due to the size and scope of the SharePoint application that the Telerik controls are embedded in, it is not possible for us to upgrade to the most current version of Telerik.

I have confirmed that by removing the ClientSettings block in our application, the "No records..." message is displayed correcty. (See our snippet below).

Is there some work-around you can suggest that would allow the client event to be bound, AND the "No records..." message to display appropriately?

<ClientSettings>
    <ClientEvents OnRowDeleting="AttachmentsGrid_RowDeleting" OnCommand="AttachmentsGrid_RowDeleting" />
</ClientSettings>

Thanks in advance,
-Kevin

[ Show » ]

Kevin McGinnis added a comment - 11/Mar/10 05:07 PM Posted the following message on Telerik Forums: Gentlemen: I have recently encountered the same bug (version 2009 Q3, 3.1314.35). Unfortunately, due to the size and scope of the SharePoint application that the Telerik controls are embedded in, it is not possible for us to upgrade to the most current version of Telerik. I have confirmed that by removing the ClientSettings block in our application, the "No records..." message is displayed correcty. (See our snippet below). Is there some work-around you can suggest that would allow the client event to be bound, AND the "No records..." message to display appropriately? <ClientSettings>     <ClientEvents OnRowDeleting="AttachmentsGrid_RowDeleting" OnCommand="AttachmentsGrid_RowDeleting" /> </ClientSettings> Thanks in advance, -Kevin

[Pavel]

Hello Kevin,

I am afraid that there is no way to workaround this. The only way is to update the Telerik.Web.UI.dll.

Kind regards,
Pavel
the Telerik team

Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.

[Rama]

Hi,

I have a DotNetNuke page with RadGrid. The installed version is 2009.1.311.20. The Radgrid displays "No Records to Display" even if Records exists. The records won't get displayed and "No Records to Dispaly" message gets displayed in the Grid. No Clienevents command has been set for the RadGrid. The user logs out and then logs in again and the RadGrid works fine for some time. Again the problem ocurs.

Can you help me in finding out the solution for this

Thanks

[Pavel]

Hello Rama,

Can you reproduce the same problem if you put the Grid outside the DNN module? Also please provide more details about your code/markup, so we can get a better idea of your scenario and investigate further.

All the best,
Pavel
the Telerik team