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RadEditor looses contet

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Kalyani
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Kalyani asked on 30 May 2013, 08:51 PM
Hello,

I have a radwindow inside which I have a radeditor.  I load the radeditor with content from a database.  I have a preview button in the radwindow and when I click that it opens another radwindow.  When I close this radwindow it deletes the content in the radeditor.  It does not affect the rest of the controls in the radwindow.  It just affects the radeditor.  How do I fix this.

Here is my code with both the radwindow- 

<tlrk:RadWindow ID="Dialog1" runat="server" Width="900px" VisibleStatusbar="false" Behaviors="Close,Move">
  <ContentTemplate>
   <asp:UpdatePanel ID="Dialog1UpdatePanel" runat="server" UpdateMode="Conditional">
    <ContentTemplate>
     <div class="DialogBase DialogShading1" style="width:100%">
      <br />
      <asp:Label ID="lblSql" runat="server" Text =""/>
      <table class="center" style="width: 100%;">
       <tr>
        <td align="left" style="padding:10px"><strong>Help ID</strong> <br />
         <asp:TextBox ID="D0_txtHelpID" runat="server" Width="300px"  /></td>
        <td align="left"><strong>Title</strong> <br />
         <asp:TextBox ID="D0_txtTitle" runat="server" Width="500px"  /></td>
       </tr>
       <tr valign="top">
        <td align="left" style="padding:10px"><strong>Module</strong> <br />
         <asp:TextBox ID="D0_txtModule" runat="server" Width="300px"  /><br /><br />
         <strong>Page</strong><br />
         <asp:TextBox ID="D0_txtPage" runat="server" Width="300px"  /><br /><br />
         <strong>Dialog</strong><br />
         <asp:TextBox ID="D0_txtDialog" runat="server" Width="300px" /><br /><br />
         <strong>Item</strong><br />
         <asp:TextBox ID="D0_txtItem" runat="server" Width="300px" /> <br /><br />
         <strong>Note</strong><br /> 
         <asp:TextBox ID="D0_txtNote" runat="server" Width="300px" TextMode="MultiLine" Height="100px" />
        </td>
        <td align="left"><strong>Article</strong> <br />
         <tlrk:RadEditor ID="D0_RadArticle" runat ="server" Width="530px"  /> 
        </td>
       </tr>       
      </table>
      <div class="DialogFooter"> 
      <table border="0" cellspacing="0" cellpadding="0" width="100%">
        <tr>
         <td align="left" style="width: 500px">
          <asp:Button ID="D0_Preview" runat="server" Text="Preview"  CssClass="DialogButton" OnClientClick="Preview_Click();return false;" />
         </td>
         <td align="right">
          <asp:Button ID="D0_OK" runat="server" Text="Save" OnClick="D0_OK_Click" CssClass="DialogButton"/>
          <input type="submit" value="Cancel" onclick="OI.Dialog.CloseDialog('<%= Dialog1.ClientID %>');return false;" class="DialogButton" />
         </td>
        </tr>
       </table>
      </div>     
     </div>
    </ContentTemplate>
   </asp:UpdatePanel>
  </ContentTemplate> 
 </tlrk:RadWindow> 

  <%-- Help --%>
  <tlrk:RadWindow ID="HelpDialog" runat="server" Width="416px" Height="508px" VisibleStatusbar="false" Behaviors="Close,Move" Title="Help" 
   IconUrl="../Images/Ribbon/Buttons/help_16_normal.gif">
    <ContentTemplate>
     <div class="HelpDialogContent">
      <div class="DialogToolbar">
       <div class="HelpBackForwardOffset">
        <oi:RibbonButton ID="HelpBack" runat="server" ButtonType="Back22" OnClientClick="OI.Help.Back();return false;" FloatDirection="Left" ButtonSpacing="1" Enabled="false" Style="position:relative;" />
        <oi:RibbonButton ID="HelpForward" runat="server" ButtonType="Forward22" OnClientClick="OI.Help.Forward();return false;" FloatDirection="Left" ButtonSpacing="1" Enabled="false" Style="position:relative;" />
        <img alt="" id="HelpThrobber" src="../Images/Utility/throbber_blue.gif" style="float: right; padding-right: 3px; padding-top: 1px;" />
       </div>
      </div>
      <div id="HelpTitle">&nbsp;</div>
      <div id="HelpScroll" class="scrollVertical_386">
       <div id="HelpArticle" style="padding:10px;">
      <div style="height:170px;"></div>
      <div style="vertical-align:middle;text-align:center;">Loading... <img alt="" src="../Images/Utility/spinner_aero_16.gif" /></div>
     </div>
    </div>
     </div>
    </ContentTemplate>
   </tlrk:RadWindow>

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Misho
Telerik team
answered on 04 Jun 2013, 01:25 PM
Hello,

I tried to reproduce the unwanted behavior on my end, but no avail.
I wasn't able to run your project due to various dependencies missing in it such as the database you are using. What I could advise you at this point is to to review the following demo showing a configuration similar to yours. If the provided information doesn't help you please try to isolate the issue in a simple, fully runnable project so that we will be able to reproduce and examine it locally.

Regards,
Misho
Telerik
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Kalyani
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Misho
Telerik team
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