RadDatePicker sometimes shows a link

[Sanjay]

I am incurring two problems:
1) I often get the getClientRects() when clicking a RadTreeNode or even any button which is supposed to change the values of controls in a RadAjax panel


2) RadDatePicker seems to have some problems. I tried it in two different computers. Sometimes instead of showing the date selector icon it shows links as attached in the file

Please help

[Maria Ilieva]

Hello Sanjay,

1. I'm not completely sure what exactly you mean by "often get the getClientRects() when clicking a RadTreeNode " . What is this method exactly? And where is it used.

2. Could you please provide a bit more information on your scenario.  Are you using the date picker control with embedded skin or you set the EnableEmbeddedSkins property to false and use the custom one? Also it will be helpful if you could post the RadDatePicker control declaration.


Regards,
Maria Ilieva
the Telerik team

[Sanjay]

Hi Maria,
Here is the asp tag:

<

 

 

telerik:RadDatePicker ID="rdpStartDate" runat="server">
</telerik:RadDatePicker>

 

I am also attaching you a error which I have captured in a picture. Please refer to the generated javascripts within Telerik.Web.UI......
Many many times I get this error in different files which have the RadAjax in them

Also wanted to let you know since I use the Master pages but I need to manage the Ajax features from the Content page, I use the telerik:RadAjaxManagerProxy as below example:

<

 

 

telerik:RadAjaxManagerProxy ID="RadAjaxManagerProxy1" runat="server">
<telerik:AjaxSetting AjaxControlID="btnAdd" EventName="Click">
<UpdatedControls>
<telerik:AjaxUpdatedControl ControlID="rtvGeneral" LoadingPanelID="pnlLoading" />
</UpdatedControls>
</telerik:AjaxSetting>
</AjaxSettings>

I have the latest version installed. Is there a javascript library I have to download and include?

Please help
Thanks,
Sanjay

 

[Maria Ilieva]

Hi Sanjay,

Please note that the getClientRects() is not inbuilt method for RadDatePicker but it is for RadComboBox or RadChart control. So please isolate which of those controls you are using on the page and which is generating the problem as it could not be the RadDatePicker control. Open a new forum post pointing to the correct problematic control.


Greetings,
Maria Ilieva
the Telerik team

[Sanjay]

Hi Maria,

I never said that the get getClientRects() is related to DatePicker. Please refer to my first post it has two questions!

Also in my last post I asked a Question. You have not replied to the question and instead suggesting something different procedure.

It already is 11th day after my first post

Thanks,
Sanjay

[Maria Ilieva]

Hello Sanjay,

Regarding the linked DatePicker icons, as the provided information is not enough to isolate the problem, I would suggest you to open a regular support ticket and send us sample runnable application which replicates the issue. Thus we will be able to test it locally and isolate the root cause of the problem you are facing.
Regarding the second question you have, note that the Telerik Web.UI dll file contains all the needed script libraries to have the RadComboBox or RadChart controls (the controls which may cause the error) works properly.

Kind regards,
Maria Ilieva
the Telerik team