Hi Telerik Team,
I'm using a WPF form with telerik rad controls which is displayed in Outlook's custom Folder.
The form and control works fine on the machines with Windows XP, Outlook 2007 and .NET 3.5 SP1.
But the same form makes outlook to hang and crash when the RadComboBox is clicked to drop down, in some machines where Windows 7, Outlook 2007 and .NET 3.5 SP1 are installed. At first we thought that this might be the issue with .NET Framework in Win 7 (which is the beta version) so we updated the framework to 3.5 SP1 (3.5.30729) by installing SQL Express 2008 (Since Windows 7 does not allows direct updat of .NET Framework 3.5). But after that also, the WPF form crashes outlook. The combo box control is operative using keyboard but when we drop down using mouse then the application hangs. I then created a sample WPF standalone application with various rad combo controls and similar controls with drop down actions such as calendar, date picker etc. Every thing works fine in the stand alone applications. The only difference between the form used in Outlook and Stand alone application is, the combo box is bound to static data source in stand alone where as it is dynamic in Outlook Forms.
I'm very confused about the issue, whether the error is caused by OS or Outlook 2007 or .Net Framework.
OS : Win 7 Enterprise x64 Bit version.
Can you please suggest me on this ?
thanks in advance,
Yenkay
I'm using a WPF form with telerik rad controls which is displayed in Outlook's custom Folder.
The form and control works fine on the machines with Windows XP, Outlook 2007 and .NET 3.5 SP1.
But the same form makes outlook to hang and crash when the RadComboBox is clicked to drop down, in some machines where Windows 7, Outlook 2007 and .NET 3.5 SP1 are installed. At first we thought that this might be the issue with .NET Framework in Win 7 (which is the beta version) so we updated the framework to 3.5 SP1 (3.5.30729) by installing SQL Express 2008 (Since Windows 7 does not allows direct updat of .NET Framework 3.5). But after that also, the WPF form crashes outlook. The combo box control is operative using keyboard but when we drop down using mouse then the application hangs. I then created a sample WPF standalone application with various rad combo controls and similar controls with drop down actions such as calendar, date picker etc. Every thing works fine in the stand alone applications. The only difference between the form used in Outlook and Stand alone application is, the combo box is bound to static data source in stand alone where as it is dynamic in Outlook Forms.
I'm very confused about the issue, whether the error is caused by OS or Outlook 2007 or .Net Framework.
OS : Win 7 Enterprise x64 Bit version.
Can you please suggest me on this ?
thanks in advance,
Yenkay
2 Answers, 1 is accepted
0
Hi yenkay,
It would take me some time to prepare a project to test your scenario, so it would be of great help if you open a new support ticket and send me a your application.
Best wishes,
Valeri Hristov
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
It would take me some time to prepare a project to test your scenario, so it would be of great help if you open a new support ticket and send me a your application.
Best wishes,
Valeri Hristov
the Telerik team
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Public Issue Tracking system and vote to affect the priority of the items.
0
Robert
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answered on 02 Sep 2010, 03:34 PM
Yenkay,
Your problem sounds exactly the same as the one that we encountered this week - code that has been working fine for ages on an XP machine now crashes under Windows 7, when clicking on a combobox.
I even wrote the simplest WPF app possible, that contains a combobox, and this crashes in the same way.
Both the original app and the simple app work fine on other Windows 7 machines, so we suspect it might be due to a slight difference in the versions of a particular DLL or library.
Neither of our projects use Telerik controls, BTW, but your problem is so similar to ours, I could help thinking that they might be related.
Did you ever resolve the issue at your end?
Are you willing/able to share the solution with us?
Regards,
Bob
Your problem sounds exactly the same as the one that we encountered this week - code that has been working fine for ages on an XP machine now crashes under Windows 7, when clicking on a combobox.
I even wrote the simplest WPF app possible, that contains a combobox, and this crashes in the same way.
Both the original app and the simple app work fine on other Windows 7 machines, so we suspect it might be due to a slight difference in the versions of a particular DLL or library.
Neither of our projects use Telerik controls, BTW, but your problem is so similar to ours, I could help thinking that they might be related.
Did you ever resolve the issue at your end?
Are you willing/able to share the solution with us?
Regards,
Bob