Q3 upgrade, no more toolbox items?

[steve]

Hello all.

I updated to WPF Q3 today. Now, it seems that i have no more toolbox with the Telerik controls.

Steps that i already did:

• Deleted the *.tbp files
• Uninstalled and reinstalled ALL Telerik controls
• 'Reset' toolbox
• Telerik WPF toolbox configurator

Hower, no Telerik controls in my toolbox... I need urgent help on this issue!
I tried adding them manual, but it just makes a huge mess in my toolbox, and, when i restart VS, they are all gone.

Help me out please.

[Aylin]

Hello Steve,

I am sorry to hear about the issues you are experiencing.

Unfortunately, the operation of the ToolboxControlsInstaller is not entirely under our control - we just use it as an integral part of Visual Studio and manage it through Registry entries.I would suggest you to try some steps we've identified as the most complete reset of the Toolbox.

1. Close all Visual Studio instances
2. Run Regedit
3. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\(Wow6432Node\)Microsoft\VisualStudio\10.0\ToolboxControlsInstaller. Please note, the path should not contain the Wow6432Node on a 32-bit machine.
4. Delete all the Telerik.Windows.Controls subkeys (if any exist)
5. Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\10.0\ToolboxControlsInstallerCache
6. Delete all the Telerik.Windows.Controls subkeys (if any exist)
7. Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\VisualStudio\10.0\ToolboxControlsInstaller
8. Delete all the Telerik.Windows.Controls subkeys (if any exist)
9. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\VisualStudio\10.0\Packages\{2c298b35-07da-45f1-96a3-be55d91c8d7a}\Toolbox
10. Update the value of the Default Items value (increase it by 1, make sure it is greater than 0)
11. Start a Windows Explorer instance.
12. Navigate to the following folder: %localappdata%\Microsoft\VisualStudio\10.0
13. Delete all the *.tbd files
14. Use the Telerik -> RadControls for WPF -> ToolboxConfigurator menu in Visual Studio to add the distribution you need to the Toolbox
15. Create a new WPF project and drag and drop a RadControls item from the toolbox.
16. Close Visual Studio, load your project and try dragging and dropping a RadControls item to a page.

Let me know if these helped.

Best Regards,
Aylin,
the Telerik team

[steve]

Hello Aylin,

Thank you for the fast reply. However, your solution did not provide the answer to the problem.
I'm still not having my radcontrols displayed in the toolbox.
Maybe i should also note that i did not have any registery entries in the paths you provided.

[Aylin]

Hi Steve,

I am sorry to hear that you are still experiencing problem with the toolbox items in Visual Studio 2010. Toolbox items are managed by the ToolboxControlsInstaller VS package which is part of the Visual Studio IDE. While we plug our controls in the toolbox we don't have full control over its behavior and sometimes the toolbox fails to load them.

But it is quite strange you do not have any of the registry entries mentioned in my previous post at your side. The steps suggested are applicable for Visual Studio 2010. Could you please provide us the exact version of the Visual Studio you use?  Did you have previous version of RadControls for WPF installed?

Regards,
Aylin,
the Telerik team

[steve]

Hello Aylin,

Visual Studio version : 10.0.40219.1 SP1Rel
.NET Framework : 4.5.40805 SP1Rel

I had the 2011 Q2 suite installed. As mentioned above, i uninstalled EVERYTHING and re-installed the Q3 controls.
Still the same problem. However, when i re-install the Q2 suite, i get a very limited toolbox with only a few controls.
Before the Q3 install, the Q2 was displayed correctly.

[Edward]

Hi Steve,

You said a huge mess was created when you tried to add the controls to your toolbox manually. What did the mess look like? Can you see the controls if you right-click the toolbox and check Show All?

I'm not certain about how you manually added the controls, but perhaps you'll find the following help topic helpful:
Adding RadControls to the Visual Studio 2010 Toolbox

Covering the basics (just in case, the change this release struck me as well), are you using the same target framework as the controls you're trying to add to your toolbox? You need to use the controls from the WPF35 folder for .NET 3.5 projects and the WPF40 folder for .NET 4.0 projects.

BR, Eddie

[Andrey]

Hello Steve,

In addition to what Edward suggested, it would be very helpful if you could share a screenshot of the very limited version you are observing.

If all else fails, you could try repairing your Visual Studio instance.

Please do not hesitate to contact us if you experience any further difficulties.

Regards,
Andrey
the Telerik team