This is a migrated thread and some comments may be shown as answers.

Problems leave Grid.MasterView.TableAddNewRow

3 Answers 16 Views
GridView
This is a migrated thread and some comments may be shown as answers.
Daniel
Top achievements
Rank 1
Daniel asked on 30 May 2018, 07:26 AM
Hello I have a problem once I'm in the Grid.MasterView.TableAddNewRow row there is no way out of this ESC and it does not leave this row, is there any way to leave this row if the user does not want to add anything? is a problem in the version of 2015 did not have this problem assumes that the version 2017 was going to be improved but has many problems

3 Answers, 1 is accepted

Sort by
0
Accepted
Dess | Tech Support Engineer, Principal
Telerik team
answered on 30 May 2018, 09:40 AM
Hello, Daniel,    

By default, when you are in the new row and trying to enter some value, pressing the Esc key will close the editor rejecting the current change. Another pressing of the Esc key will reject adding of the new row.

However, if it is not the observed behavior I would kindly ask you to submit a support ticket as it is the best way to reach our support team. Thus, you can provide a sample project as well demonstrating the problem you are facing. Thus, the support stuff will gladly assist you.

I hope this information helps.

Regards,
Dess
Progress Telerik
Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
0
Daniel
Top achievements
Rank 1
answered on 30 May 2018, 02:10 PM
Hello everyone
Thank you very much, I am working for a government institution that has the license I will ask for it to be able to do that, I guess I would need the license

Thank you
Daniel Loubet Silos
0
Dess | Tech Support Engineer, Principal
Telerik team
answered on 31 May 2018, 08:13 AM
Hello, Daniel,  

In case you have obtained a copy of our controls through the company you work for, please ask the purchase holder to add you as a License Developer to the purchase. This will give you full access to the products your company has purchased, to our downloads section, and to our support ticketing system. Additionally, all your questions will be reviewed according to the license you have. More information on License Developers you can find here: http://www.telerik.com/faq

I hope this information helps. If you have any additional questions, please let me know. 

Regards,
Dess
Progress Telerik
Try our brand new, jQuery-free Angular components built from ground-up which deliver the business app essential building blocks - a grid component, data visualization (charts) and form elements.
Tags
GridView
Asked by
Daniel
Top achievements
Rank 1
Answers by
Dess | Tech Support Engineer, Principal
Telerik team
Daniel
Top achievements
Rank 1
Share this question
or