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Problem upgrading to latest version.

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Magnus asked on 11 Jan 2010, 08:29 AM
reporting-error.png
Hi there.

We needed to upgrade Telerik Reporting on one of our projects due a bug (couldn't list all listboxes in a multiple dropdown).

So.. We did this:

- downloaded the new version. (to our Dev computers)
- uninstalled the old one Q2 something.
- installed the new one Q3.
- Used the Telerik Reporting - Upgrade Wizard function inside VS 2008 on the project.
- Worked fine on our machine.
- Published the project.
- Updated the code on the live server.
- Did get problems with the viewer. Couldn't load any data/design etc (see attachment)
- Even tried to install Q3 on the that live server.

Any suggestions of what it could be?

Thanks for any kind of help

Regards / Magnus
2 Answers, 1 is accepted

answered on 11 Jan 2010, 09:25 AM
    
            <?xml version="1.0"?> 
        
            <configuration> 
        
              <configSections> 
        
                <sectionGroup name="system.web.extensions" type="System.Web.Configuration.SystemWebExtensionsSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"> 
        
                  <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"> 
        
                    <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" /> 
        
                    <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"> 
        
                      <section name="jsonSerialization" type="System.Web.Configuration.ScriptingJsonSerializationSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="Everywhere" /> 
        
                      <section name="profileService" type="System.Web.Configuration.ScriptingProfileServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" /> 
        
                      <section name="authenticationService" type="System.Web.Configuration.ScriptingAuthenticationServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" /> 
        
                      <section name="roleService" type="System.Web.Configuration.ScriptingRoleServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" /> 
        
                    </sectionGroup> 
        
                  </sectionGroup> 
        
                </sectionGroup> 
        
                <section name="openaccess" type="Telerik.OpenAccess.Config.ConfigSectionHandler, Telerik.OpenAccess.Config, Version=1.0.0.0, Culture=neutral, PublicKeyToken=7ce17eeaf1d59342" requirePermission="false" /> 
        
              </configSections> 
        
              <appSettings> 
        
                    ???? 
        
              </appSettings> 
        
              <connectionStrings> 
        
                <add name="ReportLibrary.Properties.Settings.????" connectionString="Data Source=????;Initial Catalog=????;Integrated Security=True" providerName="System.Data.SqlClient" /> 
        
              </connectionStrings> 
        
              <system.web> 
        
                <httpRuntime maxRequestLength="102400" executionTimeout="3600" /> 
        
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                        Set compilation debug="true" to insert debugging  
        
                        symbols into the compiled page. Because this  
        
                        affects performance, set this value to true only  
        
                        during development. 
        
                    --> 
        
                <compilation debug="false"> 
        
                  <assemblies> 
        
                    <add assembly="System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" /> 
        
                    <add assembly="System.Data.DataSetExtensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" /> 
        
                    <add assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                    <add assembly="System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" /> 
        
                    <add assembly="System.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A" /> 
        
                    <add assembly="System.Windows.Forms, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B77A5C561934E089" /> 
        
                    <add assembly="System.Drawing.Design, Version=2.0.0.0, Culture=neutral, PublicKeyToken=B03F5F7F11D50A3A" /> 
        
                    <add assembly="Telerik.ReportViewer.WebForms, Version=3.2.9.1104, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" /> 
        
                    <add assembly="Telerik.Reporting, Version=3.2.9.1104, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" /> 
        
                  </assemblies> 
        
                </compilation> 
        
                <!-- 
        
                        The <authentication> section enables configuration  
        
                        of the security authentication mode used by  
        
                        ASP.NET to identify an incoming user.  
        
                    --> 
        
                <authentication mode="Forms"> 
        
                  <forms name="login" loginUrl="LogIn.aspx" /> 
        
                </authentication> 
        
                <authorization> 
        
                  <allow roles="????" /> 
        
                  <allow roles="????" /> 
        
                  <allow roles="????" /> 
        
                  <allow roles="????" /> 
        
                  <deny roles="????" /> 
        
                  <allow roles="????" /> 
        
                  <!--<deny users="*" />--> 
        
                </authorization> 
        
                <!-- 
        
                        The <customErrors> section enables configuration  
        
                        of what to do if/when an unhandled error occurs  
        
                        during the execution of a request. Specifically,  
        
                        it enables developers to configure html error pages  
        
                        to be displayed in place of a error stack trace. 
        
                    <customErrors mode="RemoteOnly" defaultRedirect="GenericErrorPage.htm"> 
        
                        <error statusCode="403" redirect="NoAccess.htm" /> 
        
                        <error statusCode="404" redirect="FileNotFound.htm" /> 
        
                    </customErrors> 
        
                    --> 
        
                <pages> 
        
                  <controls> 
        
                    <add tagPrefix="asp" namespace="System.Web.UI" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                    <add tagPrefix="asp" namespace="System.Web.UI.WebControls" assembly="System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                  </controls> 
        
                </pages> 
        
                <httpHandlers> 
        
                  <remove path="*.asmx" verb="*" /> 
        
                  <add path="*.asmx" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false" /> 
        
                  <add path="*_AppService.axd" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false" /> 
        
                  <add path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" validate="false" /> 
        
                  <add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource" validate="false" /> 
        
                  <add path="Telerik.Web.UI.DialogHandler.aspx" verb="*" type="Telerik.Web.UI.DialogHandler, Telerik.Web.UI, Version=2009.2.701.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false" /> 
        
                  <add path="Telerik.Web.UI.SpellCheckHandler.axd" verb="*" type="Telerik.Web.UI.SpellCheckHandler, Telerik.Web.UI, Version=2009.2.701.35, Culture=neutral, PublicKeyToken=121fae78165ba3d4" validate="false" /> 
        
                  <add verb="*" path="Telerik.RadUploadProgressHandler.ashx" type="Telerik.Web.UI.RadUploadProgressHandler, Telerik.Web.UI" /> 
        
                  <add type="Telerik.ReportViewer.WebForms.HttpHandler, Telerik.ReportViewer.WebForms, Version=3.2.9.1104, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" path="Telerik.ReportViewer.axd" verb="*" validate="true" /> 
        
                </httpHandlers> 
        
                <httpModules> 
        
                  <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                  <add name="RadUploadModule" type="Telerik.Web.UI.RadUploadHttpModule, Telerik.Web.UI" /> 
        
                </httpModules> 
        
              </system.web> 
        
              <system.codedom> 
        
                <compilers> 
        
                  <compiler language="c#;cs;csharp" extension=".cs" warningLevel="4" type="Microsoft.CSharp.CSharpCodeProvider, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"> 
        
                    <providerOption name="CompilerVersion" value="v3.5" /> 
        
                    <providerOption name="WarnAsError" value="false" /> 
        
                  </compiler> 
        
                </compilers> 
        
              </system.codedom> 
        
              <!--  
        
                    The system.webServer section is required for running ASP.NET AJAX under Internet 
        
                    Information Services 7.0.  It is not necessary for previous version of IIS. 
        
                --> 
        
              <system.webServer> 
        
                <validation validateIntegratedModeConfiguration="false" /> 
        
                <modules> 
        
                  <remove name="ScriptModule" /> 
        
                  <add name="ScriptModule" preCondition="managedHandler" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                </modules> 
        
                <handlers> 
        
                  <remove name="WebServiceHandlerFactory-Integrated" /> 
        
                  <remove name="ScriptHandlerFactory" /> 
        
                  <remove name="ScriptHandlerFactoryAppServices" /> 
        
                  <remove name="ScriptResource" /> 
        
                  <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                  <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                  <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" /> 
        
                  <add name="Telerik.ReportViewer.axd_*" type="Telerik.ReportViewer.WebForms.HttpHandler, Telerik.ReportViewer.WebForms, Version=3.2.9.1104, Culture=neutral, PublicKeyToken=a9d7983dfcc261be" path="Telerik.ReportViewer.axd" verb="*" /> 
        
                </handlers> 
        
              </system.webServer> 
        
              <runtime> 
        
                <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1"> 
        
                  <dependentAssembly> 
        
                    <assemblyIdentity name="System.Web.Extensions" publicKeyToken="31bf3856ad364e35" /> 
        
                    <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0" /> 
        
                  </dependentAssembly> 
        
                  <dependentAssembly> 
        
                    <assemblyIdentity name="System.Web.Extensions.Design" publicKeyToken="31bf3856ad364e35" /> 
        
                    <bindingRedirect oldVersion="1.0.0.0-1.1.0.0" newVersion="3.5.0.0" /> 
        
                  </dependentAssembly> 
        
                </assemblyBinding> 
        
              </runtime> 
        
              <openaccess xmlns="http://www.telerik.com/OpenAccess"> 
        
                <references> 
        
                  <reference assemblyname="Business" configrequired="True" /> 
        
                  <reference assemblyname="Data" configrequired="True" /> 
        
                  <reference assemblyname="Entities" configrequired="True" /> 
        
                </references> 
        
                <connections> 
        
                  <connection id="DatabaseConnection1"> 
        
                    <databasename>????</databasename> 
        
                    <servername>????</servername> 
        
                    <integratedSecurity>True</integratedSecurity> 
        
                    <backendconfigurationname>mssqlConfiguration</backendconfigurationname> 
        
                  </connection> 
        
                </connections> 
        
              </openaccess> 
        
            </configuration>
This is our web.config file using a IIS 7.0 server. (6.0 on our dev servers)

We have been investigating some and found a problem that might be the "error" we are looking for.

" HTTP Error 500.21 - Internal Server Error Handler "Telerik.ReportViewer.axd_*" has a bad module "ManagedPipelineHandler" in its module list"
This error shows when we are trying to connect to "http://devmachine/MyApplication/Telerik.ReportViewer.axd?name=Resources.ReportViewer.js&optype=Resource&version=x.x.x.x"

Also been trying these things.

http://www.telerik.com/support/kb/reporting/report-viewers/reportviewer-is-undefined-javascript-error.aspx