Printing Error

2 posts, 0 answers
  1. Andrew
    Andrew avatar
    11 posts
    Member since:
    Nov 2016

    Posted 31 Jan 2018 Link to this post

    When we press the print icon in the report viewer we get:  Internal Server Error Parameter is not valid.  Instead of the printer dialog, which is available to any application in the browser. 

    I read in another form post that the only way to fix this problem is to set printers up on the server, but in our case that's impossible.  Has this been resolved?    

    Thanks
    Andrew
  2. Todor
    Admin
    Todor avatar
    321 posts

    Posted 05 Feb 2018 Link to this post

    Hello Andrew,

    Is your application deployed in Azure?

    We are aware of this error occurring only when the application is hosted on Azure. There are some Telerik Reporting scenarios that are not compatible with Azure, due to Azure restricting access to some system resources.
    More information on the topic and possible solutions can be found in this KB article.

    Regards,
    Todor
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