PrintedDocument not same as print preview

4 posts, 0 answers
  1. fazera
    fazera avatar
    11 posts
    Member since:
    Jan 2020

    Posted 26 Apr 2020 Link to this post

    Hi everyone, why my printed document is not same as print preview? Here I attach my snap code and the result.
  2. Dess | Tech Support Engineer, Sr.
    Admin
    Dess | Tech Support Engineer, Sr.  avatar
    4086 posts

    Posted 29 Apr 2020 Link to this post

     

    Hello, Fazera,

    The following help article demonstrates a sample approach how to create a RadPanel that is added onto the form and can be printable together with its content: https://docs.telerik.com/devtools/winforms/telerik-presentation-framework/printing-support/how-to/create-prinatble-panel

    I have attached my sample project for your reference. On my end I am using PrimoPDF for simulating a printer and the preview dialog displays the same result as the output printed file:

    Please refer to the attached sample project and give it a try.

    I hope this information helps.  

    Regards,
    Dess | Tech Support Engineer, Sr.
    Progress Telerik

    Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
    Our thoughts here at Progress are with those affected by the outbreak.
  3. fazera
    fazera avatar
    11 posts
    Member since:
    Jan 2020

    Posted 04 May 2020 in reply to Dess | Tech Support Engineer, Sr. Link to this post

    Hi Dess. Thank you for given the sample project. I try that project and try to re-scale the size of the content. And the attachment picture shows the result. How can I print all the content fit to A4 size? As you can see in the print preview its look okay, but when I print, its just print half of the content.
  4. Dess | Tech Support Engineer, Sr.
    Admin
    Dess | Tech Support Engineer, Sr.  avatar
    4086 posts

    Posted 07 May 2020 Link to this post

    Hello, Fazera, 

    According to the provided screenshots, it seems that the preview is OK and the content fits to the available page size of the printer. However, the output doesn't seem to be correct on your end even though it auto fits.

    Due to our home office policy because of the current world situation, I don't have access to a real printer. That is why I used PrimoPDF to simulate a printer and test locally with A4 paper size. Could you please have a look at the attached gif file and specify what in the performed steps differs on your end when printing?

    I would like to note that the Print Preview dialog offers adjusting the print settings and choosing a specific paper size: 

    When a different size is selected, it affects the printed output. I would recommend you to test with choosing a different paper size and see how it wold behave on your end?

    I am looking forward to your reply.

    Regards,
    Dess | Tech Support Engineer, Sr.
    Progress Telerik

    Progress is here for your business, like always. Read more about the measures we are taking to ensure business continuity and help fight the COVID-19 pandemic.
    Our thoughts here at Progress are with those affected by the outbreak.
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