Hello everyone

I'm using Telerik ReportViewer for about one or two years now without any problems. But since the last update, I'm not able to print a report using the printer name property. I'm using the following code to print a report:

it works. Then it uses the default windows printer. But this does not help me. I need to set the printer name like in the example above.

Is there a bug in the latest version of reporting?

Suggestions appreciated

Regards,
Danilo

Hi Stef

Thank you for your answer.

As I said, before the last Telerik update it worked for me as well. There is no PrintDialog popping up so the printername is correct I guess. The print job does not appear in the printer queue. We haven't done any changes to our printers or to the network, I checked this with our system administator.

There is also no error/warning/information about this in the event viewer. My computer is connected to the network and also to the printer. When I paste "\\bbfs\ADM51" in the addressbar of the explorer, it opens the printer queue of this printer. I'm also able to print documents from e.g. MS Word/Excel etc. using exactly this printer name.

Do you have any further suggestions?

Regards,
Danilo

1. Test displaying the report to verify the report can be previewed without errors. For the purpose add a WinForms ReportViewer - How to: Add report viewer to a Windows Forms' Form;
   
2. Test printing other content with the same PrinterSettings which will let you know if the issue is related to the printer machine and how it is specified. For example use the following code snippet:
   
   public Form1()

         {

             InitializeComponent();

         }

    

         private void button1_Click(object sender, EventArgs e)

         {

             PrintDocument pd = new PrintDocument();

             pd.PrintPage += new PrintPageEventHandler(PrintPage);

             PrintDialog pdi = new PrintDialog();

             pdi.Document = pd;

    

             // create print controller

             PrintController printCtrl = new StandardPrintController();

             // set printer settings

             PrinterSettings printSet = new PrinterSettings();

             printSet.Copies = 2;

             printSet.PrinterName = @"\\safeqorssof01\Telerik Default Printer";

    

            

    

             pd.PrinterSettings = printSet;

             pd.PrintController = printCtrl;

             pd.Print();

         }

         void PrintPage(object o, PrintPageEventArgs e)

         {

             int x = SystemInformation.WorkingArea.X;

             int y = SystemInformation.WorkingArea.Y;

             int width = this.Width;

             int height = this.Height;

    

             Rectangle bounds = new Rectangle(x, y, width, height);

    

             Bitmap img = new Bitmap(@"C:\Pictures\ab85_r2d2_usb_hub.jpg");

    

             this.DrawToBitmap(img, bounds);

             Point p = new Point(100, 100);

             e.Graphics.DrawImage(img, p);

         }

Hi Stef

The report can be display in a ReportViewer without any problems.
I also tried the code you provided to print another document. This does not print anything as well. The printer name is correct.

Do you need some more information or do you have any other suggestions?

Regards,
Danilo

Hello Stef

Okay, I'll test it with our system administrator in the afternoon. I'll give you a feedback.

Regards,
Danilo

I guess I found the problem. I'm using Windows 10. I tried the same code I posted with a Windows 7 computer. It works on Win7. Is this a Telerik related problem or am I unable to print documents using C# and Win10?

Regards,
Danilo

Hi,

did you find a solution to this problem? I have the same problem when using the Telerik PdfViewer to print to a network printer. Strangely enough, printing rtf, docx, etc. using the radrichtextbox works.

Best regards,

Philipp