PDF with white background shows a red background in RadPdfViewer

5 posts, 0 answers
  1. Nico
    Nico avatar
    3 posts
    Member since:
    Aug 2017

    Posted 17 Jan Link to this post

    Hello!

    I am trying to display a PDF file in the RadPdfViewer that is shown as having a white background in other PDF Viewer programs (SumatraPDF, Adobe Acrobat Reader, ...), but in the RadPdfViewer it shows a red background. Is this a bug or is my file broken somehow? Or am I missing a setting that changes this behavior?

    Cheers

  2. Nico
    Nico avatar
    3 posts
    Member since:
    Aug 2017
  3. Anna
    Admin
    Anna avatar
    136 posts

    Posted 22 Jan Link to this post

    Hello Nico,

    Thank you very much for the screenshots and the file. We will need a bit more time to investigate this and I'll write to you as soon as possible, hopefully within the next couple of days. I apologize for the inconvenience.

    Regards,
    Anna
    Progress Telerik
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  4. Anna
    Admin
    Anna avatar
    136 posts

    Posted 24 Jan Link to this post

    Hello,

    Once again, please, accept my apologies for the delay. The reason behind the red color is that, roughly said, this color is present in the PDF file, but there is a functionality which overrides it and which is currently not implemented in RadPdfViewer. It is already present in our backlog and you can find the link to the public item here: PdfViewer: Add support for Transparency Group XObjects If you'd like to, you can upvote and subscribe to the item, which will both increase its priority and notify you about any development.

    As for a workaround, the only one that is applicable would be to edit the original file, more specifically the red background that is present in it. Whether this is feasible for your case depends on the specifics of your scenario, of course.

    Please, let me know if you have any further questions or comments.

    Regards,
    Anna
    Progress Telerik
    Get quickly onboarded and successful with your Telerik and/or Kendo UI products with the Virtual Classroom free technical training, available to all active customers. Learn More.
  5. Nico
    Nico avatar
    3 posts
    Member since:
    Aug 2017

    Posted 24 Jan in reply to Anna Link to this post

    Thank you for your reply! I have voted on and subscribed to the feature request.
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