Our reports use the non-standard font "Helvetica Condensed" and on our development environment (Windows 7) generated PDFs have the font embedded as "HelveticaCondensed" and display correctly, I can also copy-paste from the PDF to Word and the font is maintained.
On our server (Windows Server 2008), the font IS installed and generated PDFs have the font embedded in the same way, but viewing the PDF the font is actually Arial. Also copy-paste from the PDF to Word, the font name is "HelveticaCondensed" (without any space) and shows as Arial.
The corporate policy dictates use of this font so it is very important that the PDF renders correctly.
Also, is there a way to get a custom font like this to display in the Silverlight ReportViewer on users machines that do not have the font installed?
We are using Telerik Reporting Q3 2011
Thank you.
On our server (Windows Server 2008), the font IS installed and generated PDFs have the font embedded in the same way, but viewing the PDF the font is actually Arial. Also copy-paste from the PDF to Word, the font name is "HelveticaCondensed" (without any space) and shows as Arial.
The corporate policy dictates use of this font so it is very important that the PDF renders correctly.
Also, is there a way to get a custom font like this to display in the Silverlight ReportViewer on users machines that do not have the font installed?
We are using Telerik Reporting Q3 2011
Thank you.
1 Answer, 1 is accepted
0
Hello Adrian,
How is the real font's name - is it "HelveticaCondensed" or "Helvetica Condensed"? How it is defined in the report?
Please do some tests on the 2008 machine and share the results with us:
Kind regards,
Elian
the Telerik team
How is the real font's name - is it "HelveticaCondensed" or "Helvetica Condensed"? How it is defined in the report?
Please do some tests on the 2008 machine and share the results with us:
- Try to create the PDF with full embedding
- Try to create the PDF without embedding
- Try to create a Word file and use this font
- Try to restart the server and export to PDF again
Elian
the Telerik team
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