Older version of Telerik Reporting not available in Progress Control Panel

3 posts, 1 answers
  1. Tamara
    Tamara avatar
    2 posts
    Member since:
    Mar 2019

    Posted 16 Apr Link to this post

    Hello Telerik Team,

    I wanted to install Telerik Reporting 12.2.18.912, but in the Progress Control Panel in Telerik Reporting under "View All Versions" I can only see 2 versions. (See in scrennshot). How can i install the version that I need?

    Thank you in advance.

    Tamara

  2. Answer
    Silviya
    Admin
    Silviya avatar
    350 posts

    Posted 19 Apr Link to this post

    Hi Tamara,

    By default you'll have access to download any versions of our components that were released while you have an active license assigned in your Telerik Account. 
    Telerik Reporting 12.2.18.912 was released on September 12th, 2018 which doesn't fall into the range for active license that you currently have. So by default you wouldn't see that version available for download. You can submit a Customer Care inquiry with details which account was used to check the available version, which versions were listed, and which one is required but missing.
     
    Regards,
    Silviya
    Progress Telerik
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  3. Tamara
    Tamara avatar
    2 posts
    Member since:
    Mar 2019

    Posted 23 Apr Link to this post

    Hi Silviya,

     

    Thanks for the answer!

    I'll submit an inquiry to Customer Care then.

     

    Best regards,

    Tamara

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