Hello
On preliminary testing of this signature form it seems there is an offset to the right on mobile devices even more so when holding the device in landscape, especially when changing the view when the canvas is already loaded.
Tested page is https://demos.telerik.com/aspnet-mvc/signature on android with chrome browser.
Any use-case to use this will be on a mobile device so it should work flawless.
Looking forward to a solution
1 Answer, 1 is accepted
Hello,
Upon further investigation, we confirmed that the behavior is a bug at our end.
I assume it might be related to the following issue:
https://github.com/telerik/kendo-ui-core/issues/7108
However, since the scenario is not exactly the same, I have logged a Bug Report item on your behalf:
https://feedback.telerik.com/aspnet-mvc/1586846-drawing-in-the-signature-in-mobile-landscape-mode
I added your vote there to increase its popularity as we are prioritizing the fixes based on the community demand along with their severity.
Here is also the logged GitHub item:
https://github.com/telerik/kendo-ui-core/issues/7111
You can follow it to get notified of changes in its status. We apologize for any inconvenience caused until the issue is resolved.
I have also updated your Telerik points as a token of gratitude for helping us identify this issue.
Regards,
Yanislav
Progress Telerik
Love the Telerik and Kendo UI products and believe more people should try them? Invite a fellow developer to become a Progress customer and each of you can get a $50 Amazon gift voucher.
Rank 1
Thank you for your feedback and bug report.
It is a great new functionality but quite useless if it does not work properly on a mobile device.
You can not ask users to have their customers sign something on a desktop pc.
Looking forward to a quick fix.
Kind Regards
Hello,
I understand that the behavior caused by the bug is unpleasant. However, I cannot say exactly when the bug will be fixed. What you can do is to follow the above feedback portal item and once there is a change in its status, you will be updated.
Hi Rahsaan,
Please follow the GitHub item for status updates:
I just increased the Priority of the issue.
Kind Regards,
Anton Mironov