nuget can't connect to https://nuget.telerik.com/nuget

39 posts, 0 answers
  1. Russ
    Russ avatar
    19 posts
    Member since:
    Jan 2017

    Posted 22 Feb 2017 Link to this post

    I periodically can not connect to NuGet from Visual Studio. This is happening at the moment. Is the nuget.telerik.com server down?

    When I use this in my browser...  

    https://nuget.telerik.com/nuget

    I am prompted for login, and after entering my credentials I see the page below

    but in Visual Studio, it keeps on asking for my credentials when I try to use NuGet.

     

    <?xml version="1.0" encoding="UTF-8" standalone="true"?>
    <service xmlns="http://www.w3.org/2007/app" xmlns:app="http://www.w3.org/2007/app" xmlns:atom="http://www.w3.org/2005/Atom" xml:base="https://nuget.telerik.com/nuget/"><workspace><atom:title>Default</atom:title><collection href="Packages"><atom:title>Packages</atom:title></collection></workspace></service>

  2. Russ
    Russ avatar
    19 posts
    Member since:
    Jan 2017

    Posted 22 Feb 2017 in reply to Russ Link to this post

    This is working now. Go figure?
  3. Lance | Team Lead - US DevTools Support
    Admin
    Lance | Team Lead - US DevTools Support avatar
    1045 posts

    Posted 23 Feb 2017 Link to this post

    Hello Russ,

    I'm glad to see you're up and running.

    If this happens again, sometimes it's useful to close Visual Studio completely (this clears credentials) reopen the solution and then open the Nuget Package Manager. After you sign back in (and check the remember me checkbox) it shouldn't ask for authentication until the next time.

    I'll mark this ticket as closed, but let us know if you experience any further trouble.

    Regards,
    Lance | Tech Support Engineer, Sr.
    Telerik by Progress
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  4. Aryeh
    Aryeh avatar
    1 posts
    Member since:
    Jul 2012

    Posted 04 Dec 2017 Link to this post

    I am getting this error now and restarting Visual Studio is not helping!

    Aryeh

  5. Lance | Team Lead - US DevTools Support
    Admin
    Lance | Team Lead - US DevTools Support avatar
    1045 posts

    Posted 04 Dec 2017 Link to this post

    Hello Aryeh,

    Try deleting the package source, then re-adding it using a slightly different name. This will prompt NuGet Credentials manager to appear again where you can re-enter your Telerik credentials for a new connection.

    Note that this tends to happen with VS 2015, I've not seen an instance of this happening in VS 2017 yet.

    Regards,
    Lance | Tech Support Engineer, Sr.
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  6. Aleksandr
    Aleksandr avatar
    11 posts
    Member since:
    May 2016

    Posted 07 Dec 2017 in reply to Lance | Team Lead - US DevTools Support Link to this post

    have the same issue right now, cant get package from 

    https://nuget.telerik.com/nuget

     

    server constantly asks for login / pass

  7. Lance | Team Lead - US DevTools Support
    Admin
    Lance | Team Lead - US DevTools Support avatar
    1045 posts

    Posted 07 Dec 2017 Link to this post

    Hello Alex,

    You can quickly determine if this a problem with the server, or a problem with Visual Studio 2015. Open your web browser and do the following: 

    1 - Enter the URL in browser: https://nuget.telerik.com/nuget
    2 - The web browser will prompt you for your credentials

    If you successfully connect, you'll be served the WebService details and they'll appear on the page

    ...
    </service>


    This means that the problem is with Visual Studio 2015 the NuGet Credential manager for Visual Studio 2015. There is a known issue where sometimes it clips characters from the end of the auth request, so the credentials being sent to our server are wrong, even though you typed in the correct ones.

    Try my suggestion to the other folks in this thread, delete the package source and re-add it.  Alternatively, if you can, switch to Visual Studio 2017. I have not received a report of this happening in VS 2017.

    Let us know how it goes.

    Regards,
    Lance | Tech Support Engineer, Sr.
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  8. ian
    ian avatar
    7 posts
    Member since:
    May 2011

    Posted 19 Dec 2017 in reply to Lance | Team Lead - US DevTools Support Link to this post

    I have just tried this in VS2017 Prof and get the following:

    [Telerik1] The V2 feed at 'https://nuget.telerik.com/nuget/Search()?$filter=IsLatestVersion&searchTerm=''&targetFramework=''&includePrerelease=false&$skip=0&$top=26&semVerLevel=2.0.0' returned an unexpected status code '401 Logon failed.'.

    I tried closing Visual Studio and delete/create package source but this does not clear the credentials.

    It looks like I will have to add the assemblies manually.

     

  9. Yana
    Admin
    Yana avatar
    4908 posts

    Posted 21 Dec 2017 Link to this post

    Hi Ian,

    I've just tested connecting to the Nuget Server from VS 2017 and it seems running without a problem.

    Regarding the "Logon failed" error - you could try to update the credentials for Telerik Nuget Server from Windows' Control Panel > Credential Manager > Windows Credentials.

    Another approach I could suggest is to try manually storing the credentials, see this SO post for the CLI command.

    Let me know whether this helps.

    Regards,
    Yana
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  10. Sheng Kuo
    Sheng Kuo avatar
    13 posts
    Member since:
    May 2017

    Posted 26 Dec 2017 Link to this post

    Hello,

    I've changed my login password before, now I can't get any search result from nuget server of Telerik,

    I always got a error message like the following:

    https://nuget.telerik.com/nuget/Search()?$filter=IsLatestVersion&searchTerm=''&targetFramework='xamarinios10%7Cmonoandroid60'&includePrerelease=false&$skip=0&$top=26&semVerLevel=2.0.0' 的 V2 摘要傳回未預期的狀態碼 '401 Logon failed.

     

    Could you help please?

     

     

  11. Sheng Kuo
    Sheng Kuo avatar
    13 posts
    Member since:
    May 2017

    Posted 26 Dec 2017 in reply to Sheng Kuo Link to this post

    By the way, I also remove credentials related to Telerik from  Windows Credentials,

    Nuget Manager shown up a user/pwd prompt to me, but even if I give a correct user/pwd, same error shown again.

  12. Yana
    Admin
    Yana avatar
    4908 posts

    Posted 28 Dec 2017 Link to this post

    Hi Sheng,

    Indeed, it seems there is a temporary issue with the Nuget server and at the moment it is not available - the team is working on fixing it.

    In the meantime, you could download the needed UI for Xamarin Nuget packages from the Downloads section inside your Telerik account, copy them to a local folder on your machine and add a package source inside Nuget Package Manager settings pointing to that folder - I've attached a screenshot to show you these settings.  In this way,  you could continue developing using UI for Xamarin components.

    I will update the thread when the issue is resolved. I am sorry for the caused inconvenience.

    Regards,
    Yana
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  13. Sheng Kuo
    Sheng Kuo avatar
    13 posts
    Member since:
    May 2017

    Posted 28 Dec 2017 Link to this post

    Yana, The nuget server seems working fine now. 

    I can access the Nuget server of Telerik, maybe you've already fixed it.

     

    Thank you for your attention!

  14. Yana
    Admin
    Yana avatar
    4908 posts

    Posted 29 Dec 2017 Link to this post

    Hi Sheng,

    Yes, the Nuget server is up and running. Thank you for confirming that.

    Regards,
    Yana
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  15. Adam
    Adam avatar
    25 posts
    Member since:
    Aug 2017

    Posted 11 Apr 2018 Link to this post

    This appears to be happening again... since April 9 I my Bitrise builds are failing because they cannot download the latest version of the Telerik NuGet packages from the source... lucky for me Bitrise stores a NuGet cache and I was able to revert the Telerik NuGet version to the previous one and use the cache to build my releases. not cool. 
  16. David
    David avatar
    2 posts
    Member since:
    Sep 2017

    Posted 11 Apr 2018 Link to this post

    Can confirm that this has started happening again. Appears to have been at least within the last 24 hours, maybe more.
  17. Mick
    Mick avatar
    1 posts
    Member since:
    Sep 2017

    Posted 11 Apr 2018 Link to this post

    The certificate expired yesterday
  18. Yana
    Admin
    Yana avatar
    4908 posts

    Posted 12 Apr 2018 Link to this post

    Hi guys,

    The issue with the expired certificate is already resolved.  Let us know if you still experience such errors.

    Regards,
    Yana
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  19. David
    David avatar
    2 posts
    Member since:
    Sep 2017

    Posted 12 Apr 2018 in reply to Yana Link to this post

    Can confirm this is now working, thanks Team.
  20. David Marconnet
    David Marconnet avatar
    1 posts
    Member since:
    Jul 2006

    Posted 13 Apr 2018 Link to this post

    We cant hit https://nuget.telerik.com/nuget today from VS 2017.  Getting "no packages found".  We are able to load from a browser and see the XML though.
  21. Lance | Team Lead - US DevTools Support
    Admin
    Lance | Team Lead - US DevTools Support avatar
    1045 posts

    Posted 13 Apr 2018 Link to this post

    Hello David,

    I just tested it and the packages are loading, you may have timed out (look at nuget output) or the search term might be a little off. 

    Here's a screenshot to help guide you on your next attempt:




    I see that you primarily work with AJAX products, this is a Xamarin thread. However, just to make sure, I did a second search for "AJAX", and the appropriate packages loaded as well:



    Regards,
    Lance | Tech Support Engineer, Sr.
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  22. Shalin
    Shalin avatar
    61 posts
    Member since:
    May 2015

    Posted 30 May 2018 Link to this post

    hi

    having same problem after successful use, when try to switching to telerik nuget server it stopped.

    Error is : 

    [TelerikNu] The V2 feed at 'https://nuget.telerik.com/nuget/Search()?$filter=IsLatestVersion&searchTerm=''&targetFramework='portable45-net45%2Bwin8%7Cnet46%7Cmonoandroid81%7Cxamarinios10%7Cportable45-net45%2Bwin8%2Bwp8%2Bwpa81'&includePrerelease=false&$skip=0&$top=26&semVerLevel=2.0.0' returned an unexpected status code '401 Logon failed.'.

     

    1) Telerik didn't ask me login credential

    2) tried removing and add again nuget source

    3) tried clearing nuget cache 

    I am using visual studio 2017 enterprise version 15.7.2, .Net framework version 4.7.02556

  23. Shalin
    Shalin avatar
    61 posts
    Member since:
    May 2015

    Posted 30 May 2018 Link to this post

    Following steps worked for me,

    1) Delete Telerik credential (i used Windows Credential Manager)

    2) Then open "VS 2013" open one of project refresh telerik nuget then enter credential again

    3) open vs 2017, TaDaa.... its working

    Silly.......

  24. Lance | Team Lead - US DevTools Support
    Admin
    Lance | Team Lead - US DevTools Support avatar
    1045 posts

    Posted 30 May 2018 Link to this post

    Hi Shalin,

    The fastest way to fix this is to directly edit the saved credentials using Windows Credential Manager.

    1 - Open the Credential Manager and switch to "Windows Credential"
    2 - Scroll down and find any credential for "nuget.telerik.com"
    3 - Expand the item, click "edit", and update the password

    There can sometimes be two entries, one named "VS_Credentials_nuget.telerik.com" and another named "nuget.telerik.com". To help guide you, here's a screenshot:



    Regards,
    Lance | Tech Support Engineer, Sr.
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  25. Dana
    Dana avatar
    3 posts
    Member since:
    Mar 2014

    Posted 13 Jun 2018 Link to this post

    I am able to authenticate via Nuget however when I choose a package to install I get the following cryptic error. I have not found a solution for this. Any ideas?

     

    SeverityCodeDescriptionProjectFileLineSuppression State
    ErrorFailed to fetch results from V2 feed at 'https://nuget.syncfusion.com/nuget_aspnetmvc/nuget/getsyncfusionpackages/aspnetmvc/Packages(Id='KendoUIProfessional',Version='2018.2.530')' with following message : Response status code does not indicate success: 500 (Internal Server Error).
    Response status code does not indicate success: 500 (Internal Server Error).0

  26. Lance | Team Lead - US DevTools Support
    Admin
    Lance | Team Lead - US DevTools Support avatar
    1045 posts

    Posted 13 Jun 2018 Link to this post

    Hello Dana,

    That error is coming from Syncfusion's NuGet server, not ours. Your NuGet Package Manager is trying to search the Syncfusion NuGet server for Kendo UI.

    Double check that your Package Sources list is using https://nuget.telerik.com/nuget and not https://nuget.syncfusion.com as the source URL for the "Telerik" package source.

    Here's a screenshot of what it should look like:



    Regards,
    Lance | Tech Support Engineer, Sr.
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  27. Teemee
    Teemee avatar
    7 posts
    Member since:
    Jul 2010

    Posted 01 Feb Link to this post

    Hello, VS is not prompting the credentials window. I already did what you said in the previous messages. See screenshot.
  28. Teemee
    Teemee avatar
    7 posts
    Member since:
    Jul 2010

    Posted 01 Feb in reply to Lance | Team Lead - US DevTools Support Link to this post

    Hello, VS is not prompting the credentials window anymore. I previously provided the wrong account. I already restarted visual studio, clear the NuGet cache and delete the package Source. See screenshot.
  29. Lance | Team Lead - US DevTools Support
    Admin
    Lance | Team Lead - US DevTools Support avatar
    1045 posts

    Posted 01 Feb Link to this post

    Hi Teemee,

    When Visual Studio no longer gives you the credentials popup, the only was to update the stored credentials is to use the windows Credential Manager.

    Switch to the "Windows Credentials" tab, the scroll down through all the stored credentials and look for any items that use the server's URL. Expand the item(s) and click the edit button to make changes (i.e. change email or password).

    Here's a screenshot to guide you



    That being said, we are aware of a small problem with the NuGet server where periodic 404s occur. Just try again until it connects, this is a temporary issue that resolves after a minute or two.  We are pushing out a permanent fix for this next week.

    Regards,
    Lance | Technical Support Engineer, Principal
    Progress Telerik
    Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
  30. Teemee
    Teemee avatar
    7 posts
    Member since:
    Jul 2010

    Posted 03 Feb in reply to Lance | Team Lead - US DevTools Support Link to this post

    Hi Lance, I already previously check the credentials manager. For some reason the password does not change after editing and saving so I decided to delete the credentials assuming it will show the pop-up window, but it still not showing. I try to add the credential in "Add a windows credential" but it says "This information cannot be saved. Make sure the information is correct and that all required fields are completed" I provided the network address as https://nuget.telerik.com/nuget with my username and password. Any other recommendation for this issue?
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