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No Support?

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Ali
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Ali asked on 05 Sep 2012, 07:37 AM
I posted a ticket on September 1st, I know its weekend, thus I waited until its business days! Now its more than 48 hours since business days started, and yet no response to my ticket. Keeping in mind that I have 48 hours dead line reply.

Its a great product, and support seemed fine on forums and its what made me buy the product. But once you buy, no more support?!

Update: Support replied to my ticket and apologized for the delay. 

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Kamen Bundev
Telerik team
answered on 05 Sep 2012, 08:12 AM
Hello Ali,

I'm sorry for the late reply, my fault that I didn't estimate the time correctly. I've answered both your forum post and your support ticket just now.

Greetings,
Kamen Bundev
the Telerik team
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