No Support?

2 posts, 0 answers
  1. Ali
    Ali avatar
    16 posts
    Member since:
    Aug 2012

    Posted 05 Sep 2012 Link to this post

    I posted a ticket on September 1st, I know its weekend, thus I waited until its business days! Now its more than 48 hours since business days started, and yet no response to my ticket. Keeping in mind that I have 48 hours dead line reply.

    Its a great product, and support seemed fine on forums and its what made me buy the product. But once you buy, no more support?!

    Update: Support replied to my ticket and apologized for the delay. 
  2. Kamen Bundev
    Kamen Bundev avatar
    1532 posts

    Posted 05 Sep 2012 Link to this post

    Hello Ali,

    I'm sorry for the late reply, my fault that I didn't estimate the time correctly. I've answered both your forum post and your support ticket just now.

    Kamen Bundev
    the Telerik team
    Join us on our journey to create the world's most complete HTML 5 UI Framework - download Kendo UI now!
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