I posted a ticket on September 1st, I know its weekend, thus I waited until its business days! Now its more than 48 hours since business days started, and yet no response to my ticket. Keeping in mind that I have 48 hours dead line reply.
Its a great product, and support seemed fine on forums and its what made me buy the product. But once you buy, no more support?!
Update: Support replied to my ticket and apologized for the delay.
Its a great product, and support seemed fine on forums and its what made me buy the product. But once you buy, no more support?!
Update: Support replied to my ticket and apologized for the delay.
1 Answer, 1 is accepted
0
Hello Ali,
I'm sorry for the late reply, my fault that I didn't estimate the time correctly. I've answered both your forum post and your support ticket just now.
Greetings,
Kamen Bundev
the Telerik team
I'm sorry for the late reply, my fault that I didn't estimate the time correctly. I've answered both your forum post and your support ticket just now.
Greetings,
Kamen Bundev
the Telerik team
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