I posted a ticket on September 1st, I know its weekend, thus I waited until its business days! Now its more than 48 hours since business days started, and yet no response to my ticket. Keeping in mind that I have 48 hours dead line reply.

Its a great product, and support seemed fine on forums and its what made me buy the product. But once you buy, no more support?!

Update: Support replied to my ticket and apologized for the delay. 

Hello Ali,

I'm sorry for the late reply, my fault that I didn't estimate the time correctly. I've answered both your forum post and your support ticket just now.

Greetings,
Kamen Bundev
the Telerik team