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No Controls In Toolbox

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Jimmy Hill
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Jimmy Hill asked on 18 Mar 2010, 08:46 PM
I just installed the Telerik Reporting Q3 2009 tools. The installer added a tab in my toolbox called #13119. It is emtpy. There is also a tab called Telerik Reporting Q3 2009. It contains the following controls: Pointer, Barcode, Table Wizard, Barcode, Table Wizard (yes, the controls are duplicated in the tab).

I have tried reinstalling the reporting tools. Any ideas?


Thanks,
Jimmy

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Hrisi
Telerik team
answered on 19 Mar 2010, 02:30 PM
Hello Jimmy Hill,

Try to to reset the ToolBox by invoking "Reset Toolbox" command from the toolbox context menu.

Best wishes,
Hrisi
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Jimmy Hill
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answered on 19 Mar 2010, 05:04 PM
That didn't work for me. Any other ideas?
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Steve
Telerik team
answered on 22 Mar 2010, 12:58 PM
Hi Jimmy,

We have the following questions/suggestions:

  • can you clarify which version of Visual Studio you're referring to?
  • did you login with account having administrative privileges while installing? - if not make sure you run it as administrator.
  • do you have instance of Visual Studio opened while the install was running? - if not make sure there are no Visual Studio instances opened.

You can also try:

  • choose reset from the context menu of the VS toolbox
  • open VS cmd prompt and run devenv /setup
If none of the above helps, you can resort to manual installation. To force them being added, please either uninstall/re-install or use the repair option with administrative privileges.

Sincerely yours,
Steve
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Jimmy Hill
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answered on 22 Mar 2010, 01:08 PM
"choose reset from the context menu of the VS toolbox"

That worked. I had tried it before and it did not work. The only difference what that I did not have a solution open this time. Thanks very much for you help!


-Jimmy
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Hrisi
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Jimmy Hill
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