MVC Grid export to pdf time out issue

2 posts, 0 answers
  1. Kiran
    Kiran avatar
    1 posts
    Member since:
    Apr 2013

    Posted 31 May 2015 Link to this post

    Hi Team,

     We are making use of the export to pdf feature in kendo grid.

    We are using virtual scroll as true and our page size is 100. But we are facing a timeout issue and web page non-responsive issue on pdf export. Our service calls for getting data to grid is really fast, it will come within 2 secs.

     

    Why we are facing this issue.? Any resolution. Also I have another question in pdf generation. How kendo is generating the PDF? Is it from server side or client side?

    Are we sending the html to server and generating the pdf?

     

    Thanks

    Kiran B

  2. Alexander Popov
    Admin
    Alexander Popov avatar
    1444 posts

    Posted 02 Jun 2015 Link to this post

    Hi Kiran,

    The PDF export is performed entirely on the client-side. Older browsers that cannot save files on their own must use a server proxy as explained here. I am not sure what exactly is causing the timeout though, but I suspect that a huge dataset is used. Would you please share more details about your scenario, how many items are there and if there are any JavaScript or network errors in the browser's console? Sharing the related source code would also help us determine what causes that behavior. I also noticed that there is a support ticket regarding the same case, so I would kindly ask you to keep related questions in one ticket or forum thread.

    Regards,
    Alexander Popov
    Telerik
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