Multiple Copies not working through Citrix

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Report Viewer - ASP.NET
Dylan
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Dylan asked on 11 Jan 2022, 06:17 PM

I am not sure if this is something that you guys could address, but currently when using the ReportViewer print option, if I increase the multiple copies, it still only prints one copy.

Locally, it functions as expected. Is there any change that you guys know about I need to make to have this function within a Citrix-Hosted environment?

Neli
Telerik team
commented on 14 Jan 2022, 01:11 PM

Hi Dylan,

Indeed, the issue is strange. I researched but it seems that we haven't experienced such a problem before. Can you please provide us with more details about the type of project and viewer? Also, which version of Telerik Reporting do you use. If it is not the latest, you may consider upgrading to - 15.2.21.1125. You can test attaching a Trace Listener. The generated log file might contain more details about the issue.

You may also use Fiddler Jam to obtain the whole requests/responses that may contain the internal error messages.

 

 

No answers yet. Maybe you can help?

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